The TikTok account that represents the official identity of the TikTok Shop by Tokopedia official account. This kind of account enjoys the integrated rights of the account and the shop.

Functions of Shop Official Account

Once the TikTok account is linked as the shop's official TikTok account, it will be the main representative of your shop on TikTok. The products in your shop will be automatically synchronised to Shop Page. The Shop Page will also act as the central page for product display and promotions.

• Accumulate store fans and increase repurchase rate
  • After binding the store's official TikTok account, the official account and the store's fan user group can be connected. After users follow your store's official TikTok account, they can easily find your store's entrance on the account's profile page through the store's official TikTok account, helping the store to attract traffic and increase the repurchase rate.
• Improve store exposure and precipitate traffic
  • Users can easily search for products in your store through TikTok's search function, and add a new store page entry for the whole link of sales in the live broadcast room to help your products and stores gain more exposure on TikTok.

Rules for the Official Shop Account

• Each shop can only be bound to one official account.
• The shop name and the bound official account's name must be consistent, and when the store name is modified, the official account name will be changed simultaneously. Please be careful when changing the shop name.
• The official account can be unbound once 48 hours after the official account is successfully bound，please note official account can only be unlinked 3 times；
• The account region needs to be the same as the shop region.
• The same account cannot be bound as the official account and marketing account of the same store at the same time.
• Official accounts can only promote products from the linked shop.
• If the account is intended to promote products from other shops or the Product Marketplace, it must be bound as a Marketing Account and meet the affiliate permission criteria.

How to Bind Shop Official Account

Seller Center Web

Seller Center - My account - Linked TikTok Accounts - Official AccountStep 1
Step 2Step 3Scan the QR code in the TikTok App with the official account you want to bind, and click "Authorize"

Step 4In Seller Center, the system verifies the restrictions on the bound account. After all of them are passed, click "Confirm Binding" to enter the review of the binding relationship.

Step 5View the bound account information: After the approval, the binding relationship between the store and the official account is established. On the Official Account interface, you can view the official account's avatar, username, nickname, mobile phone number, binding time and other information

Seller Center App

Seller App - Settings - Linked TikTok Accounts - Official Account
Step 1:Click "Official Account" to enter the binding process
Step 2:Enter the username of the TikTok account you want to bind, and check "I have read and agree to the XX agreement"
Step 3: Arouse the login status of the corresponding account of the TikTok App and click "Authorize"

Step 4:
Return to the TikTok Seller App, click "Link" and enter the binding relationship review process

Step 5:View the bound account information: After the approval, the binding relationship between the store and the official account is established. On the Official Account interface, you can view the official account's avatar, username, nickname, mobile phone number, binding time and other information

Differences between Shop Official Account and Marketing Account?

Both the official account and the marketing account are directly bound to the store and serve as the store's self-selling account, but the two have the following differences:

1. You can have only one official account, yet you can bind at most 4 TikTok accounts as your marketing accounts. The official account displays shop products on the TikTok account's profile page as a Shop Page, and you can use the store design function for branding. A marketing account displays shop products in the form of a showcase, and you need to manually add products to the account showcase.
2. The name of the official account must be consistent with the shop name after upgrading, which will enhance the trust of the account to the user, but the marketing account is not limited to naming.
3. Official accounts can only promote products from the linked shop and are not allowed to promote products from Product Marketplace to earn commission. In contrast, marketing accounts can apply affiliate permission to promote products from Product Marketplace when the account meets the affiliate permission criteria.

How to Unbind the Official Account

Your official account can be unbound 48 hours after the binding is successful.
TikTok Seller Center - My account - Linked TikTok Accounts - Official Account - Unlink Official account