Shop & Product Operation

Master Your Store’s Finances and Seller Fees

09/22/2025

Hi, Seller!

Want to grow your business sustainably? It starts with knowing two things: how to manage your finances and how seller fees work.

With this knowledge, you can set the right pricing, predict your cash flow, and make informed business decisions. This guide covers everything—from tracking your balance to understanding every fee charged on TikTok Shop by Tokopedia.

Understand All Seller Fees

The platform applies several compulsory fees for each successful transaction, plus other possible charges depending on your activity and product category.

Fee Type	Applies To	Rate & Formula	Notes
Platform Commission FeeA percentage charged by the platform for every successful sale, based on product category.	All Sellers	4% - 6.5% (varies by category) Formula: (Product Price – Seller Discount) × Commission Rate	Some categories add +3% Pre-order Service Fee.Full rates per category here
Mall Service FeeAn additional service fee for Mall Sellers, covering exclusive benefits and services.	Mall Sellers only	1.5% (tax included), capped at Rp5,000 Formula: (Price – Discount) × 1.5%	Mall Service Fee guide here
Dynamic Commission FeeAn extra commission applied to all sellers, often related to shipping or promotional programs.	All Sellers	4%–5.5%, capped at Rp40,000 Formula: (Product Price – Seller Discount) × Rate	Dynamic Commission Fee guide here
Order Processing FeeA flat fee for each successfully delivered order, covering order handling and processing.	All sellers	Rp500 per order Flat rate	Effective Aug 11, 2025, for all successful deliveries. Order Processing Fee guide here

Manage Your Store’s Finance in Seller Center

All transactions, withdrawals, and payout timelines can be monitored in the Finance menu on Seller Center.

Feature	Function
History	View your complete transaction and withdrawal history
Withdraw	Manually withdraw your seller balance
Auto Withdraw	Link your bank account for automatic payouts (usually received within 1–3 business days)
Available to Withdraw	Shows the amount you can withdraw at any time
Payout Timeline	Standard: 7 business days (H+6) + 1Express: 1–2 business days (H+1) + 1Extended: Up to 15 business days (H+14) + 1 📌 H = Shipping date, Express and Extended apply only to selected sellers

Avoid Common Financial Mistakes

Mistake	How to Fix It
Not calculating platform fees before setting prices	Use the fee formulas in the table to ensure your selling price covers costs and profit
Forgetting category-specific fees like Mall Service or Dynamic Commission	Review the fee table before listing products in those categories
Ignoring payout timelines	Plan promotions and restocking according to payment schedules
Not tracking additional adjustments (penalties, reimbursements, etc.)	Check the Finance menu weekly for unexpected deductions

Smart Financial Strategies & Take Control Today

Once you understand your cash flow and fees, you can:

Set prices that cover costs while maintaining healthy margins
Optimize promotions based on performance and fee data
Accurately track ad spend, commissions, and other expenses
Make confident, data-driven business decisions

Being a smart seller isn’t just about selling products—it’s about managing your money. The better you understand your fees, the stronger and more sustainable your business will be.

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