If the parcel is damaged due to repeated delivery attempts caused by the buyer, am I entitled to compensation?
05/15/2025
- Pictures of the outer packaging, including the waybill number and any visible damage.
- Pictures of the damaged products clearly showing the extent of the damage.
- Photos showing the condition of the fruits inside the box before handing it over to the logistics service provider (LSP).
Please note: Compensation decisions will be made on a case-by-case basis.
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