[05 November 2025] Understanding Fulfillment Policy and Violations

Hi Seller! 👋
Ever wondered why your store's performance suddenly drops, even though you're selling well? 😟
It might be related to fulfillment violations, but don't worry, we are here to help you understand more about that and how to prevent them
On November 5, 2025, TikTok Shop by Tokopedia hosted a webinar titled "Learn About Fulfillment Violations & Boost Your Store Performance!", featuring Dimas as Platform Policy Specialist, who experts shared practical tips to help sellers stay compliant and maintain high store performance
💡 Why You Should Check This Webinar
  • Learn about the most common types of fulfillment violations and how they affect your store rating
  • Understand what causes these issues and simple steps you can take to prevent them
  • Discover how to maintain top performance in TikTok Shop by Tokopedia and keep your customers satisfied
🎥 Missed the session? Watch the full replay here:
Key Learnings from the Webinar
  • Understanding Fulfillment Violations
Learn the different types of fulfillment violations, from late shipment and order cancellation to inaccurate tracking. And also how they can impact your store's rating
  • How to Prevent Them
Discover practical prevention steps such as improving logistics handling, monitoring stock accuracy, and responding quickly to order updates.
  • Keeping Store Performance High
Find out how consistent order management and good aftersales service help keep your store rating and customer satisfaction strong in TikTok Shop by Tokopedia.