Introduction to Seller Fees
Seller Fee Categorization
- Core Platform Fees
Fees Name | Fee Description | Fee Calculation |
Platform Commission Fee | Applies to successful orders based on seller type and product sub-category.Details: Platform Commission Fee | (Item Price - Seller Discount) × Fee Rate (ranging from 2.5% to 12.20%) |
Dynamic Commission Fee | Applies to enjoy the platform’s standard promotional benefits Details: Dynamic Commission Fee | (Item Price - Seller Discount) × Fee Rate (ranging from 3% to 8%), capped at Rp60,000 per item |
Order Processing Fee | Applies to each order processed on the platform. Details: Order Processing Fee | Fixed Rp1,250 per order |
Logistics Service Fee | Applies based on parcel size and shipping route. Details: Logistic Service Fee | Ranging from Rp540 to Rp5,060 per order |
Mall Service Fee | Applies to Mall Sellers for each completed order. Details: Mall Service Fee | (Customer Payment - Customer Refund) × 1.8%, capped at Rp50,000 per product sold |
- Optional Programs
Fees Name | Fee Description | Fee Calculation |
Growth Xtra Program | Applies to participating sellers who access more attractive vouchers under a single service fee. Details: Growth Xtra ProgramRegistration: Growth Xtra Program Registration |
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Swift Accelerator Program (SAP) | Applies to sellers enrolled in the SAP Program to manage sales and promotional activities while maximizing store growth. Details: Swift Accelerator Program Registration: Swift Accelerator Program Registration | SAP Service Fee (ranging from 6% to 29.2%) + Affiliate Commission Fee + Core Platform Fees |
PayLater Program | Applies to sellers offering PayLater installment promotions. Details: PayLater Seller Promo ProgramRegistration: PayLater Program Registration | Campaign Fee Rate × (Customer Payment - Customer Refund) × (1 + VAT Rate) |
- Optional Marketing Tools
Fees Name | Fee Description | Fee Calculation |
Affiliate Fee | Applies to sales generated through creator affiliate content. Details: AffiliateRegistration: Affiliate Registration | Rate varies according to the commission set for Open Collaboration or Target Collaboration. |
Marketing Benefits Package Fee | Applies to sellers purchasing a Marketing Benefits Package. Details: Marketing Benefits PackageRegistration: Marketing Benefits Package Registration | Rate varies by the selected package option. |
Campaign Co-funded Promotion Fee | Applies to products enrolled in a co-funded campaign. Details: Co-Funded CampaignsRegistration: Campaign Registration | Rate varies by campaign. |
GMV Max Ads Fee | Applies when using GMV Max Net Sales Optimization or GMV Pay. Details: GMV Max Net Sales Optimization & GMV PayRegistration: Create GMV Max Campaign |
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- Ad-hoc Fees (Optional)
Fees Name | Fee Description | Fee Calculation |
Pre-Order Service Fee | Applies to products sold using the pre-order feature. Details: Pre-order Service Fee | (Item Price - Seller Discount) × 3% |
Seller Fault Return Fee | Applies to return shipping caused by seller fault. Details: Seller-Fault Returns | The seller-fault return fee is borne by the seller and determined by the platform. |
Fee Display in the Seller Center PC and App
Sellers can view the fees charged to them on Seller Center, both on PC and the app, on the following page:
Order Details
Sellers can access Order Details via:
Finance > Transactions > Click Order ID: https://seller-id.tokopedia.com/finance/transactions?tab=settled_tab&shop_region=ID
Settlement Details
Sellers can access Settlement Details and download the data as an Excel file via:Finance > Transactions > Click "More" on Total Settlement Amount > Customized based on date: https://seller-id.tokopedia.com/finance/transactions?tab=settled_tab&shop_region=ID
Platform Commission Savings
Sellers using GMV Max and/or the Growth Xtra Program will receive Platform Commission Savings, which can reduce the Platform Commission Fee in accordance with applicable terms.View Platform Commission Savings: Platform Commission Savings PageDetail: Platform Commission Savings Page
