Basic Information About Lark

Registration & Operation

How to download and install Lark?

How do I download Lark?

You can download Lark in the following ways:
1. Desktop (Windows or Mac), please download from the Lark website.2. Android, please search and download from an android app store.
3. iOS, please search and download from the Apple App Store

What are the Requirements for Downloading Lark on Desktop and Mobile?

The system requirements are as follows:
1. macOS: OS X 10.11 or above
2. Windows: Windows 7 or above
3. iOS: iOS 11 or above
4. Android: Android 5.1 or above

How can I customize Lark's installation as a Windows user?

⁣Once you've downloaded Lark from the website, you can select or de-select Launch on startup. You can also select the folder you'd like to install Lark in by clicking Custom Options.
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Sign up for a Lark account

Mobile App

  • Intro
You can sign up for a Lark account with your email address or phone number and create a Lark organization. Afterwards, your team or organization can collaborate online, including communicating, editing documents and shared events, and quickly organizing meetings.
If you don't need to create an organization for the time being, you can create an Individual Space or join another organization.

Create an organization

If you are opening the Lark app for the first time, click Get Started, enter your email address or phone number, and tap Next.
If you are not opening the Lark app for the first time, enter your email or phone number. Then, tap Next.
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Enter the verification code.
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Enter your profile and organization information. Then, tap Create for Free.
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Set your account password and tap Next. You can also tap Set up later, which won't affect your ability to log in to your account. To set the password once you've logged in to your account, see Set or change your password for more details.
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Once the organization has been created, you can finish signing up for your Lark account. You can tap Share Invite Link, Send Email Invitations, or Invite Phone Contacts to invite others to join your organization and work together in Lark. If this isn't necessary for the time being, you can tap Next in the upper-right corner to skip this step. If you want to invite others to join your organization after opening Lark, see Admin | Create departments and add members for more details.
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FAQs

  1. Can I sign up for multiple Lark accounts?
You can use the same email address or phone number to create multiple organizations and Individual Spaces, and join multiple organizations. A brand new Lark account will be registered for every organization created, every Individual Space created, and every organization joined. Please note that once you've used the same email address or phone number to sign up for an account 10 times, you can only use that email address or phone number to join a new organization, and you cannot use it to create a new organization or Individual Space.
If you're unable to sign up for a Lark account, it may be due to the following:
There are no differences in the features and benefits between accounts registered by creating an organization or an Individual Space. However, these types of account do differ to those registered by joining an organization. The specific differences are as follows:
  1. I can't sign up for a Lark account. What should I do?
  2. Verification code issue: If you can't receive a verification code, see What should I do if I don't receive a verification code when signing up and logging in? for troubleshooting measures.
  3. Security issue: If you get a notification that your email address or phone number can't be used to sign up, this means that it may pose a security risk. Please try signing up with a different email address or phone number.
  4. Are there any differences among the Lark accounts I obtained through the above three methods?
  • If you choose to create an organization or Individual Space, as an administrator you will be able to invite others to join at any time. You will also be able to collaborate with other members in Lark, and open the Admin Console to manage the organization.
  • If you choose to join another organization, you will be a non-administrator member of the organization by default, and you won't be able to open the Admin Console or access administrator features. You’ll only be able to access the relevant administrator features once you're added as an administrator by another organization administrator.
However, accounts registered in all three ways will be organization accounts, and you can collaborate with other members of the organization using your account at any time.
  1. How do I sign up for a Lark personal account?
It is recommended to follow the Set Up Individual Space steps to sign up for an account. Once set up, you can use Lark Messenger to chat with external contacts, use Lark Calendar to manage your personal time, and use Lark Docs to build a personal Wiki. If you then want to invite other members to join your space and collaborate with you, as an administrator you can invite them at any time, as well as open the Admin Console and access administrator features.
If you don't need to collaborate with an organization, after signing up for an account using any method and logging in to Lark, you will be able to tap your profile photo and go to Add Account > Personal use to sign up for a personal account (see Add an account for details). Once you've signed up for a personal account, you can use Lark Messenger to chat with external contacts, use Lark Calendar to manage your personal time, and use Lark Docs to build a personal Wiki. However, you will not be able to invite other members to collaborate with you, or use the Admin Console to manage the organization. If you have a lot of team members, need to collaborate often, or have high information security requirements, you should sign up for an organization account and benefit from the increased features and services.
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  1. What's the difference between a personal account and an Individual Space?
An Individual Space is like an organization account that temporarily only includes you. If you then want to invite other members to join your Individual Space and collaborate with you, as an administrator you can invite them at any time, as well as open the Admin Console and access administrator features. However, with a personal account, you still won't be able to invite others to join or use the Admin Console to manage your organization.