To comply with local regulations and promote user protection, we strictly control game-based activity on our platform. It is important to note that gambling and using gamification techniques, even if used to encourage user engagement, are strictly prohibited.

What is Gambling Content?

• Gambling: The carrying out and/or promotion of all gambling activities is strictly prohibited on Livestreams and Videos. Gambling-related products, services and paraphernalia are also not allowed to be sold on ShopTokopedia. Examples include, but are not limited to, allowing users to pay to spin a roulette wheel for the possibility of winning an item of value.

Note: Gamification with elements of chance to determine item(s) a customer will receive is prohibited. Examples include, but are not limited to, the use of games of chance such as wheel spin, lucky scoops or lucky draws.

What are some examples of Gambling?

Example A: The seller or creator is selling users a chance to roll a dice and guess the correct number. If the user's guess is correct, they will be offered a reward. If not, there will be no reward provided.
Example B: The seller or creator is selling unopened oysters, where customers can pick which oysters to open. The pearls inside each oyster are not guaranteed, and customers will need to repurchase an oyster if they want a chance to try again.
Example C: The seller or creator is playing Blackjack while the livestream has a text prompt for viewers to purchase bets.

What are some examples of Gamification with elements of chance?

• Example A: The seller or creator is selling lucky scoops of crystals that have different values.
• Example B: The seller or creator is using a spin-the-wheel game to provide users with the chance to win a variety of free rewards.

How can I avoid gambling content in my product listings?

You should avoid:

• Selling or promoting bets in casino-like games that include but are not limited to roulettes, slot machines, wagers, lotteries, sweepstakes, or raffles.
• Using games of chance to sell or promote products. For example: selling entries to spin a wheel that determines the product customers will receive.
• Using games of chance to do free giveaways (see below for requirements on giveaways). For example: giving selected viewers a spin on a wheel that determines a free gift.
• Using games of chance as part of purchase-based incentives (click here for requirements on purchase-based incentives). For example: giving a customer entry to spin a wheel that determines a gift after they have made a product purchase.

What happens if I breach these guidelines?

If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.
Creators: Please see our Violation Reasons, Points & Enforcement Actions for Creators article and Creator Terms of Service for more information. If you think an enforcement action has been taken against you in error, appeal via the TikTok App. Please read our Creator Appeal Guidelines article for more information.
Please click here to read our TikTok Shop by Tokopedia Gambling, Gifting and Surprise-based Products Guidelines.