Setup Withdrawal Password

Set up Withdrawal Password

In Account Settings

• Step 1: Go to Seller Center > My Account > Account Settings > Bank Accounts
• Step 2: Click "Link your Settlement Account"
• Step 3: Click "Set password"
• Step 4: Verify your identity and follow the steps on the screen.
  

In Finance

• Step 1: Go to Seller Center > Finance > Withdrawals > Manage Bank Accounts
• Step 2: Click "Set password"
• Step 3: Verify your identity and follow the steps on the screen.
  
  

Change Withdrawal Password

On the Seller Center PC

• Step 1: Go to Seller Center > Finance > Withdrawals > Manage Bank Accounts
  
• Step 2: Click "Change password"
• Step 3: Verify the seller identity.
  • Corporate sellers need to provide their NIB.
  • Individual sellers need to provide their KTP or Passport.
    
• Step 4: Verify phone number. After successful identity verification, sellers need to verify their phone numbers with an SMS OTP.
  
• Step 5: Enter new password. After all verifications are successful, sellers can set their new withdrawal password.

On the Seller Center Mobile App

• Step 1: Click "Forget password" on the password prompt.
  
• Step 2: Enter identity information, phone number verification OTP, and the new password.
  
• Step 3: Click "Submit" once all the fields have been filled. If all verifications succeed, the new password will be saved. Otherwise, sellers will be required to re-enter the field of verification that fails.