Chat Vouchers: Personalized Offers that Close Sales
10/21/2025
Sometimes, buyers need just a little extra push to complete their checkout—especially when they’re still asking questions via chat. With Chat Vouchers, you can send personalized offers directly in conversation to increase your chance of closing the sale instantly.
This feature allows you to:
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Key Benefits of Chat Vouchers
Chat Vouchers give sellers a more flexible way to offer targeted promotions and drive conversions. Unlike storewide vouchers, these are sent only to selected buyers through direct chat.

How to Create a Chat Voucher
Follow these steps to create your own Chat Voucher in Seller Center:
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Example: Sending a Voucher in Chat
Here’s how you can send it directly through Buyer Chat:💬 Example:
“Hi Kak, thanks for your interest! To help you checkout today, here’s a special discount just for you 🎁”
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How to Manage and Track Chat Vouchers
To manage all your Chat Vouchers:Go to Seller Center > Promotion > Coupon > Chat Vouchers You’ll see a list of all active and expired vouchers Click on any voucher to see:
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Try This Today!
Start using Chat Vouchers now by:- Creating a 10% discount voucher for inquiries above IDR 100,000
- Sending it manually to buyers asking about product details
- Testing the impact on your chat conversion rate
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