Logistics Analysis: Monitor and handle orders that are about to exceed the time limit
12/13/2022
Data Compass will soon launch logistics analysis, providing order timeout warning, helping merchants to find and quickly deal with orders that are about to exceed the time limit, providing the overall logistics time performance of the store, as well as comparison with peers, helping merchants to improve logistics efficiency in a timely manner, and showing the data performance of different logistics service providers, helping merchants to optimize logistics cooperation strategies. 
What can logistics analysis provide me?
🌟 Timely warning of upcoming time-out orders and support for fast jump processing orders
Help merchants monitor orders that are about to be shipped overtime or received overtime in real time, and quickly jump to the order management page for order delivery and other operations, so as to understand the current order profile of the store on one page.🌟Display core logistics time efficiency and logistics experience indicators such as collection, delivery, bad rating and return, helping merchants understand the competitiveness of logistics time efficiency and experience in the industry
Help merchants understand how much their logistics time efficiency exceeds that of other merchants in the same industry, and the average time efficiency of different logistics stages, helping merchants locate the stages of logistics time efficiency that need to be improved and achieve precise improvement.🌟Understand the logistics delivery efficiency and logistics evaluation of different logistics service providers to help merchants optimize their logistics cooperation strategy
According to the collection and delivery time of different logistics service providers, we help merchants determine which logistics is more efficient, help shoppers get a better logistics experience and improve user stickiness.Entrance
Detail introduction
【Data Compass】-【Logistic Analytics】 Details Introduction of Function
🔥Real-time logistics order timeout warning
- Pay to Ship ：The number of orders awaiting shipment
- To Ship within 24hrs：The number of orders to be shipped within 24hours
- Cancelling within 24 hours：The number of order to be cancelled due to for exceeding 24h shipping timeline
- Ship to Handover：The number of orders awaiting forwarding to logistics distributors
- Handover to Delivery：Order delivered but not yet to consumer
🔥Performance of logistics link and individual link time
Logistics Service
- Core indicators：
- Paid to delivered speed: Average time from creation to drop off for all delivered orders
- Paid to handover speed: Average time from creation to handover of all collection orders
- Order ready to ship speed：Average time from creation to receipt of all shipped orders
- ship to handover speed：Average time from shipped to successful handover for all orders received (i.e., handed over to logistics provider)
- handover to delivery speed：Average time from shipped to delivery for all delivery orders
- 48Hrs shipping rate ：Shipped within 48 hours percentage of all shipped orders
- 72Hrs handover rate：Proportion of all orders successfully handed over to logistics distributors that occur within 72 hours
- Click on the indicator to see the trend of the indicator in the selected time period
- Logistics Speed: Shows this mercahnt outperform how many percent of merchants in the industry for logistics timelines.
Customer Experience
- Core indicators：
- Refund rate for logistics:The quantity of refunded orders in T-15 days / the quantity of non refunded orders in T-15 days. If multiple days are selected, it will add up. For example, in the last 7 days (t-22 to T-15), t= yesterday
- logistics negative review rate:The number of bad reviews of orders in T-15 days / the number of evaluation of orders in T-15 days. If multiple days are selected, it will add up. For example, in the last 7 days (T-21 to T-15), T= yesterday
🔥Logistics Details
logistics distributor performance
- Core indicators：
- Deliveried orders：The number of orders delivered in the selected time period for this logistics provider
- ship to handover speed：Average collection time of logistics provider
- handover to delivery speed：Average delivery time of this logistics provider
- Refund rate for logistics：The quantity of refunded orders in T-15 days / the quantity of non refunded orders in T-15 days. If multiple days are selected, it will add up. For example, in the past seven days (t-22 to T-15), t= yesterday
- logistics negative review rate：The number of bad reviews of orders in T-15 days / the number of evaluation of orders in T-15 days. If multiple days are selected, it will add up. For example, in the past seven days (T-21 to T-15), T= yesterday
Product Details
- Core indicators：
- 48H shipping rate ：Shipped within 48 hours percentage of all shipped orders
- 72h handover rate：Proportion of all orders successfully handed over to logistics distributors that occur within 72 hours
- Refund rate for logistics reasons：Refund rate due to logistics reasons
- logistics negative review rate：Negative rating rate for logistics reasons
- Click [View] to see the order details related to the product.