E-Commerce Permissions

TikTok Shop by Tokopedia strives to build a positive shopping environment which all of our users can have confidence in. Creators with TikTok e-commerce permissions are able to promote products through their content on TikTok. More information about e-commerce permissions can be found below.

What are E-Commerce Permissions?

Creators with TikTok e-commerce permissions are able to monetize their content by promoting products on TikTok in the following ways:

1. Displaying products on their profile page
2. Advertising and promoting products within video content
3. Promoting products during Livestreams

Applying for E-commerce Permissions

Creators can apply for e-commerce permissions from their profile page:
Step 1: Select "Creator tools" Step 2: Select "TikTok Shop by Tokopedia" and apply
Note: please refer to the criteria for e-commerce permissions eligibility on the application page. The eligibility criteria vary from country to country and are updated periodically.

Enforcement Actions

Content shared or uploaded by all creators must follow our TikTok Shop by Tokopedia Content Guidelines (UK, Indonesia, Malaysia, Thailand, Singapore, Philippines, Vietnam, Cross-border) and TikTok Community Guidelines. Creators who violate our guidelines will face enforcement actions, including but not limited to a temporary restriction or permanent ban on e-commerce permission access. *TikTok Shop by Tokopedia Creator Performance Evaluation Guidelines may vary from country to country (UK, Indonesia, Malaysia, Thailand, Singapore, Philippines, Vietnam, Cross-border)

How to Submit an Appeal

If a creator believes that enforcement actions were taken against them in error, they may file an appeal through the Account Standing page. TikTok Shop by Tokopedia will investigate the case and take corrective actions where applicable. Details may vary from country to country (UK, Indonesia, Malaysia, Thailand, Singapore, Philippines, Vietnam, Cross-border).

Frequently Asked Questions (FAQ)

1. My e-commerce permission has been permanently revoked. Can I still apply for e-commerce permission?
   1. No, once e-commerce permission is permanently revoked, there is no way to restore it.