Tiktok Shop Academy

Complete Guide: Product Upload on TikTok Shop by Tokopedia

12/29/2024

Hi Seller!
Having great products isn’t enough—if your listings look messy or incomplete, buyers may get confused and move on. A clean and professional upload makes your products easier to discover, trust, and purchase. Let’s learn how to upload products on TikTok Shop by Tokopedia—whether one by one or in bulk!
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Choose Your Upload Method

Before you start uploading, choose the method that fits your product volume:
Upload Method
Suitable For
Advantages
Single UploadNew sellers or those with only a few productsFast and easy, directly input into the system
Bulk UploadUploading many products at onceFast and efficient, using Excel template
The clearer and more complete your listings, the more likely they are to attract buyers!
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How to upload: Single Upload

When your product volume is small, use Single Upload to go live faster.
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Step
Description
1Access Seller CenterLog in via Seller Center TikTok Shop by Tokopedia App or go to Seller Center Website
2Add New ProductClick Add New Product on your dashboard
3Fill in Product DetailsEnter product name, category, description, price, stock, image, shipping, etc.
4Save & PublishClick Save to keep as draft or Publish when ready

How to upload: Bulk Upload

When your shop handles many SKUs, use Bulk Upload to save time.
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Step
Description
1
Access Batch ToolGo to the Batch Tool section in the Seller Center
2
Download Excel TemplateClick "Download Template" and fill it out with your product data
3
Upload to Seller CenterRe-Upload the completed Excel file
4
Check Upload ResultMake sure products appear correctly with no errors
📘 Need more help? See the full step-by-step guide and troubleshooting tips here if your upload fails or if you want a more detailed walkthrough.
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Common Upload Issues & How to Fix Them

Running into issues during upload? Don’t worry—it's common and easy to fix!
❌ Common Issue
😕 Why It Happens
✅ How to Fix
File Won’t UploadWrong file format or missing fieldsUse the latest template from Seller Center and ensure all required formats are correctly filled
Image Doesn’t AppearImage is too smallUpload images at least 1024x1024 px (JPEG or PNG)
Weak DescriptionsToo short or genericHighlight product benefits and unique features
Wrong Price/StockData entry mistakeReview carefully before clicking “Publish”
💡 Remember: Mistakes are part of the process. Check, fix, and try again!image
🎯 Try this todayChoose the upload method that suits your shop’s needs and make your listings clean, complete, and conversion-ready. With a professional catalog, your shop will stand out and attract more buyers on TikTok Shop by Tokopedia.
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