Your Shop Page: How Buyers See Your Brand

Hi, Seller!
Your Shop Page is the digital storefront of your brand on TikTok Shop by Tokopedia. It’s the first place buyers visit to learn about you, explore your products, and decide whether to trust your store. A well-designed Shop Page builds credibility, attracts attention, and increases your chances of turning visitors into loyal customers.
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Why Your Store Page Matters

A well-maintained Store Page helps you:
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What Buyers See on Your Store Page

When a buyer clicks on your shop name, they’re directed to your Store Page. Here’s what they will find:
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Section
What Buyers See
Why It Matters
Store Logo & NameYour brand identityCreates first impression & recognition
Store BannerCover image at the topVisual branding, promotions, seasonal campaigns
Store DescriptionShort text about your shopExplains product focus & unique value
Store RatingAverage score from buyersKey trust factor
ReviewsBuyer feedback & experiencesSocial proof that influences new buyers
Product ListingsOrganized SKUsEasy browsing & discovery
Ops Tip: Treat your Store Page like a landing page—make sure every element represents your brand clearly.
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Tips to Design an Attractive Shop Page

For detailed step-by-step setup, check the Shop Page guide here.
Meanwhile, here are some practical tips to make your Shop Page more engaging:
Area
Tips
Why It Matters
Branding
  • Use a high-resolution logo
  • Update banner for every big campaign (9.9, 11.11, Ramadan)
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Builds a professional identity and attracts buyer trust
Product Organization
  • Group items into collections (New Arrivals, Bestsellers, Discounts)
  • Put high-converting SKUs at the top rows
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Makes browsing easier and guides buyers to key products
Add Promotion
  • Highlight storewide discounts or bundles
  • Pin products with active promotions in showcases
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Encourages buyers to purchase faster and improves conversion
Content
  • Add short videos and LIVE replays
  • Show how products are used in real life
Creates authenticity and keeps buyers engaged
Ops Tip: Treat your Shop Page like a store window—the more updated and appealing it looks, the more buyers will stop, explore, and purchase.
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Mistakes to Avoid on Your Shop Page

Mistake
Impact
Fix
Leaving store description empty or too genericBuyers don’t understand what your shop sellsWrite a short, specific intro (e.g., “Affordable daily wear for women”)
Using blurry or low-quality logo/bannerMakes your shop look unprofessional and unreliableUpload high-resolution visuals that reflect your brand
Not updating store banner during campaignsStore looks inactive or outdatedRefresh banners for big events (9.9, 11.11, Ramadan)
Disorganized product showcasesBuyers struggle to browse and may leave quicklyOrganize products into collections (New Arrivals, Bestsellers, Discounts)
Ignoring reviews and ratingsBuyers lose trust if feedback isn’t acknowledgedRespond politely to both positive and negative reviews
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Try It Today!Your Shop Page is how buyers see your brand. Keep it professional, organized, and engaging—and always refresh banners, showcases, and content to build trust and boost sales. Full setup steps: Shop Page official guide