Video Diagnosis for Creators

Video Analytics
Video Diagnosis is a feature that provides helpful recommendations to improve video quality and create more engaging content as a Creator. This article will help you understand what the video diagnosis prompts means, so you can use these suggestions to your advantage and optimize your videos.
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How do Creators Access Video Diagnosis?

Navigate to: Affiliate Center > Performance Data > Data > Video Diagnosis
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Step 1: Affiliate Center > Click into Performance DataStep 2: On the Data page, Video Diagnosis can be found under Key Metrics.
The video diagnosis banner will display the number of videos that can be further optimised, based on the video performances from the last 7 days.
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How to Use Video Diagnosis?

  1. Once you select the Video diagnosis banner, you will be redirected to the Video page.
  2. On the Video page, it outlines:
    1. The [Core data] metrics relating to all the videos you have published on your account.
    2. The [Video list] that shows all videos that have diagnosis suggestions only. This list excludes any videos that are high performing and do not require improvement.
Video diagnosis banner -> Video details page
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  1. You will notice that there are a number of filter selections in the [Video list] section and you can use these to quickly shortlist the videos that can be improved:
    1. All - these showcases all the videos that can be improved
    2. Violation - these videos contain violations
    3. Low VV - these videos have low video views
    4. Improve clicks - these videos have low click through rate on the products you are promoting
    5. Improve conversions - these videos have low click to order on the products you are promoting
    6. Improve GMV - the GMV on these videos is low and has potential to be improved
  2. When you click on a video under the Video list, you will be directed to the [Video details] page to get further insights about the overall performance of the video, including its core metrics.
Click on a specific video -> Land on Video Details page
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  1. If you have a content-related violation, this will appear to you before the Core data section.
Content quality violationUpon clicking on "View optimisation tips", you will be able to view suggestions for improvement.Upon clicking on "click for more", you will be able to view more specific violation details. Click into each violation for more information.
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  1. Below the core data section, you will find the [Video diagnosis] section.
  • The Video diagnosis section will display 3 categories of diagnosis types with suggestions on improving your video:
    • Video Quality
    • Product Issue
Account Issue
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Diagnosis Type 1: Video Quality
Here you are provided with example suggestions on how to improve the quality of your videos
Increase attractiveness
Improve video completion rate
Associate with popular hastags
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Diagnosis Type 2: Product Issue
Here you are provided with example suggestions on how to improve the product selections for your videos
Choose a category
Check product stock availability or select products with more reviews
Reduce product price range
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Diagnosis Type 3: Account Issue
Here you are provided with example suggestions on how to improve your account quality
Increase followers
Increase posting frequency
Get support
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We recommend taking the suggested actions when producing any videos in the future to help increase engagement with your audiences!
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FAQs

  1. Is the data on Video Diagnosis real-time?
No, it is based on the last 7-day period.
  1. Will I be shown a Video Diagnosis option if my videos are performing well?
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If your videos are performing well and there are no suggestions for improvements, then you will be shown this display instead. Keep up the good work!