Settlement TikTok Shop by Tokopedia: Rahasia Mengelola Penghasilan dan Pembayaran

Hi, Seller!
Ever felt confused about your TikTok Shop by Tokopedia store earnings, like how much cash flow you’re generating or how much you’re really making from your orders?
If so, the key to clearing up that confusion is understanding settlement—how it works, how to track your cash flow, and how it helps you stay on top of your store’s finances.
In this guide, we’ll dive into everything you need to know about settlement, an essential feature to help you manage income from completed orders.

What Is Settlement?

Settlement is the process of finalizing payments for completed orders on TikTok Shop by Tokopedia.
This process covers earnings from orders that have been shipped, received by buyers, and marked as successfully completed without any issues.
Simply put, settlement reflects the net income you can withdraw or reinvest into your store operations.
Why should you understand settlement? Here are a few reasons:
  • Clear Earnings Insight: Settlement provides a transparent view of your earnings from completed orders.
  • Income Management: With settlement, it’s easier to separate income from ongoing orders and completed ones, helping you avoid financial mismanagement.
  • Net Earnings Calculation: The settlement feature calculates your net income after deducting costs like platform commissions or refunds.

How to Check Settlement Details

Accessing settlement information is super easy through the Tokopedia Seller Center. Here’s how you do it:

1. Log In to Seller Center

Sign in to your Seller Center account linked to your store.

2. Navigate to Financial Reports

On the main dashboard, open the Financial Reports menu. This section contains all the financial data for your store.

3. Open the Settlement Tab

Within the Financial Reports menu, click on the Settlement tab to view a list of completed orders and their earnings details.

4. Use Filters for Easy Search

Use filters to sort data by transaction date or order status (settled or unsettled). This helps you focus on relevant information.

5. Review Order Details

Check each order’s details, including total earnings, platform commission fees, other deductions (if any), and your net income.
Following these steps ensures you have a clear picture of your store’s cash flow, profitability, and financial health.

Settlement Breakdown: How Is It Calculated?

Settlement is calculated based on completed orders, minus any applicable fees. Here are the main components:

1. Completed Orders

Settlement includes only orders that buyers have received without complaints, returns, or claims.
Orders still in transit or within the return window won’t immediately be included in your settlement.
That’s why it’s crucial to monitor your order statuses in the Seller Center to avoid misunderstandings about your earnings.

2. Platform Commission Fees

Each product category has a specific platform commission fee, calculated as a percentage of the product’s selling price before discounts.
For example:
If your product has a 2% commission, this fee will automatically be deducted from your total earnings.
These fees support Tokopedia’s platform development, such as feature upgrades and seller services. Make sure you know the commission rate for your product categories to accurately calculate your profit margins.

3. Refunds or Returns

If a buyer returns a product, the refund amount will be deducted from your settlement. This applies to both full and partial refunds, depending on the value of the returned item.
To avoid cash flow disruptions, process returns quickly and ensure the items are received in good condition. Additionally, regularly check the refund reports in Seller Center to avoid data mismatches.

4. VAT and Other Fees

Value-Added Tax (VAT) at 10% is typically applied to platform commission fees.
For example, if the commission fee is Rp2,000, the VAT charged will be Rp200, making the total deduction Rp2,200.
Other potential fees include penalties or fines for violating platform policies. Always review your settlement reports carefully to understand all deductions.

Example Settlement Calculation

Let’s say you sell a product for Rp100,000. Here’s a simple calculation:
  • Selling Price: Rp100,000
  • Platform Commission (2%): Rp2,000
  • VAT (10% of Commission): Rp200
  • Net Earnings: Rp100,000 - Rp2,200 = Rp97,800
If no refunds or returns are involved, Rp97,800 will be added to your settlement and ready for withdrawal.

How to Export Settlement Data

TikTok Shop by Tokopedia allows you to export settlement data for easier financial management. Here’s how:

1. Access Settlement Reports

Open the Financial Reports menu in the Seller Center and select the Settlement tab.

2. Use the Export Feature

Click the Export Data button in the top-right corner. Choose the time period you want to export (e.g., daily, weekly, or monthly).

3. Download the Report

The file will be downloaded in Excel or CSV format. You can open this file to view detailed information about completed transactions.

4. Analyze the Data

Use the data to check earnings, monitor cash flow, or create financial reports for your store. You can also identify sales trends and plan better strategies.

Tips for Managing Settlement and Keeping Finances in Check

1. Check Settlement Regularly

Set aside dedicated time to review your settlement reports. This habit ensures your cash flow aligns with your financial plans.

2. Use Data for Evaluation

Analyze settlement data to identify which products offer the best profit margins. Use these insights to refine your business strategies and focus on more profitable items.

3. Resolve Discrepancies Quickly

If you notice any discrepancies in your settlement report, report them immediately through the support feature in the Seller Center. The sooner issues are resolved, the less impact they’ll have on your earnings.

4. Leverage Tokopedia Features

Take advantage of promotional tools like discounts or cashback to boost sales and cash flow. Ensure your margin calculations are accurate to avoid losses.

5. Integrate with Accounting Systems

If your store uses an accounting system, ensure your settlement data is properly integrated. This simplifies recording earnings, deductions, and tax reporting.

Now that you understand how settlement works, from checking reports to exporting data, you can manage your store’s finances more efficiently. Don’t forget to monitor your settlement reports regularly to keep your cash flow healthy.
It’s time to check your store’s settlement report in the Seller Center and start managing your earnings smarter. Happy selling, and best of luck!