Order Process Hassle-Free Use Pick Up Service!
07/16/2024
Yeay! Orders are coming in, let's pack your orders properly and correctly and change the status so that your orders can be picked up by the expedition team! Don't delay the order process! To make it easy, you can process orders through the ShopTokopedia Seller Center application.What are the advantages of processing through the application?Complete display, concise and easy to understand, you can filter orders according to status, print shipping labels and specify pick-up hours.
No need to wait any longer, let's see this video for more details!
Delivery partners and services
How practical is the order process in the ShopTokopedia Seller Center application? Come on, practice now!
FAQs
1. I want to process an order using Pick Up, but the Pick Up service is not available. What happened?Not all couriers provide both pick-up methods; some only provide one method. Therefore, the collection method shown will depend on the delivery provider.
2. Is there a maximum time limit for processing an order?From the date of order creation, make sure to submit the order to the courier/delivery partner within 3 calendar days. To do so, once the order is packed, change the order status to “Waiting for collection”. Your delivery partner will automatically receive a notification to pick up the package.
3. Is there a packing standard on the order?Make sure the packaging meets the standards for the product so that the package can arrive safely into the hands of the customer. For example: bubble wrap, wooden packing (if needed)
No need to wait any longer, let's see this video for more details!
Delivery partners and services
Service Name | Ninja Van | J&T Regular | JNE Cargo | J&T Economy |
Collection Method |
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Minimum Weight | 1 Kg | 1 Kg | 5 Kg | 1 Kg |
COD | YES | YES | NO | YES |
COD Coverage | NATIONWIDE | NATIONWIDE | - | NATIONWIDE |
Web | ||||
Pickup Coverage | Nationwide | Nationwide | Nationwide | FROM Java Island TO Outside Java Island Or FROM Outside Java Island TO Java Island/Outside Java Island |
Delivery Coverage | Nationwide | Nationwide | Nationwide |
FAQs1. I want to process an order using Pick Up, but the Pick Up service is not available. What happened?Not all couriers provide both pick-up methods; some only provide one method. Therefore, the collection method shown will depend on the delivery provider.
2. Is there a maximum time limit for processing an order?From the date of order creation, make sure to submit the order to the courier/delivery partner within 3 calendar days. To do so, once the order is packed, change the order status to “Waiting for collection”. Your delivery partner will automatically receive a notification to pick up the package.
3. Is there a packing standard on the order?Make sure the packaging meets the standards for the product so that the package can arrive safely into the hands of the customer. For example: bubble wrap, wooden packing (if needed)