Seller Center Directory After Upgrade

06/24/2025

Applies to:Indonesia

For Tokopedia Sellers who have bound their account with TikTok Shop by Tokopedia and integrate their shops in both platforms will be able to manage their two shops in one Tokopedia & Shop Seller Center, while operations on the Tokopedia Seller dashboard will automatically be redirected to Tokopedia & Shop Seller Center with upgraded functions.

After sellers confirm the integration and the process has finished, sellers will still be able to operate their shop from Tokopedia Seller Dashboard but with limited experience and access, because most of the functions will automatically be merged and upgraded to Tokopedia & Shop Seller Center for better selling experience.

Sellers need to check the details of things that need to be reviewed and confirmed before submitting the integration. Check the detail HERE.

Benefits of Integrated Tokopedia & Shop Seller Center

Directory of the Integrated Tokopedia & Shop Seller Center

Find the details of the new Integrated Tokopedia & Shop Seller Center and how it accommodates the functions transferred from the old Tokopedia Seller Dashboard.

Click each link provided below to learn more about the feature guides of each function on Tokopedia & Shop Seller Center.

Module	Old Tokopedia Seller Dashboard	New Integrated Tokopedia & Shop Seller Center
Chat	Chat 500 Chat history in the last 7 days from Tokopedia will be copied to the new integrated Seller Center Sellers can still see old chats in Tokopedia seller dashboard, but can only reply through the new integrated Seller Center	Buyer Messages
Chat	Broadcast Chat After integration, all upcoming broadcasts will automatically be cancelled TopAds credit is being refunded in real-time for any paid Broadcast Sellers can send broadcasts via Customers menu on the new integrated Seller Center for free if they meet required criteria	Customers (CRM)
	Diskusi Discussion section will be dismissed from the Tokopedia app	Not Available
Product	Tambah Produk After integration, sellers can only add products through the new integrated Seller Center	Manage Products
Product	Daftar Produk After integration, sellers can still edit product stock, price and status in the new integrated Tokopedia & Shop Seller Center but can't edit product attributes Sellers need to manage their products in the new integrated Seller Center	Manage Products
Orders	Pesanan For orders that come to Tokopedia before the integration, sellers will still need to manage and process it from Tokopedia Seller Dashboard For orders that come after the integration will be managed through the new integrated Seller Center	Manage Orders
		Manage Cancellation
		Manage Returns
		Shipping Options
		Collection Method Setup
		Warehouse Address Setup (New Article)
Analytics	Wawasan Toko After the integration, sellers can still view and download historical data on the old Tokopedia Seller Dashboard The shop performance data starting after integration can only be accessed through the new integrated Seller Center	Data Compass Homepage
	Wawasan Produk	Product Details
	Wawasan Promosi	Promotion Tool Analytics
	Wawasan Kunjungan	Product Card Performance
	Wawasan Pasar	Keyword Ranking
	Wawasan Operasional	Post Purchase Analytics
	Wawasan Pembeli	Customer Analysis
Shop and Account Performance	Performa Toko	Shop Health
Campaigns & Promotions	Promosi dan Optimasi The ongoing and upcoming promotions from Tokopedia will be copied and integrated into the Tokopedia & Shop Seller Center	Promotions Campaigns Promotional Tools Create Manage
	Buy More Save More	Buy More Save More
	Buy More Save More - Hadiah Pembelian	Gift with Purchase
	Kupon Toko Saya	Regular Voucher

	Flash Sale Toko	Flash Deal
	Diskon Toko	Product Discount
	Rilisan Spesial	New Arrival Discount
	Flash Sale Tokopedia	Sign-up for Campaigns
	Bundling	Not Available - Suggest using Buy More Save More
	Paket Diskon	Buy More Save More
	Bebas Ongkir Sellers who have already registered to Bebas Ongkir program after the integration will automatically be registered to TikTok Shop by Tokopedia Shipping Fee Program For sellers who wish to register for the Bebas Ongkir program after the integration, they should sign up for the Shipping Fee Program on the new integrated Seller Center	Sign-up for Shipping Fee Program
	TokoMember	Not Available
	Promo Tokopedia	Campaigns
Affiliate & Creator	Dipromosikan Affiliate	Affiliate Center
LIVE and Video	Tokopedia Play Seller's published video in Tokopedia will still be available, unless the product inside the content is non-active Seller will still be able to view past performance data In the new integrated Seller Center, sellers can create shopping videos and livestreams via Shoppable Video and Live Manager feature	Shoppable Video
LIVE and Video		LIVE https://shop.tiktok.com/streamer/welcome
Shop Page	Dekorasi Toko All existing shop decorations in Tokopedia will be copied to the new integrated Seller Center	Shop Page Builder
Ads	Iklan TopAds After the integration, sellers can create Product Ads on the new Seller Centre. Product Ads on Tokopedia Seller Dashboard will be deactivated but sellers can download historical data from the Tokopedia Seller Dashboard Sellers will still be able to view and edit the ongoing Shop Ads and Display Network on the Tokopedia Seller Dashboard	ShopAds On Seller Center > Shop Ads > Create Custom Shop Ads (entry point to Tiktok Ads Manager) On TikTok Ads Manager: 1) Product Sales > Shop\|Tokopedia 2) New placement option for Product Shopping Ads > Tokopedia
Rating and Review	Kata Pembeli Ulasan Pesanan Dikomplain Historical rating and review from Tokopedia will be copied to the new integrated Seller Center and can be managed there	Product Rating
Finance	Faktur Toko All orders that are settled from both platforms after the integration will be withdrawn on the Integrated Seller Center, while settlements that are coming before the integration will still be viewed, exported and withdrawn from Tokopedia Seller dashboard.	Withdrawals
		Transaction
		Invoice Center
Settings	Pengaturan Toko	Account Settings
Settings	Pengaturan Admin Administrator data will be copied to the new integrated Seller Center Editing the information should be done through the new integrated Seller Center	User Management
Seller Badge	Power Merchant Official Store	Power Shop Mall
Tokopedia Care	Pusat Bantuan Penjual If sellers need any assistance from the platform, they can access the Help Center through the new integrated Seller Center	Help Center

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