Keluarga Tokopedia & TikTok Shop is an official community created for Tokopedia & TikTok Shop sellers and Tokopedia & TikTok Shop teams who come together to share, connect, and learn.
Here, you will find many features, such as Discussion Boards/Topics, Groups, and Seller News—featuring Announcements, Education & Engagement content, and Business Updates (Policy, Campaigns, Features, and more)—all in one place to keep you up to date on the Tokopedia & TikTok Shop platforms.
On discussion boards/topics, community members ask questions and exchange advice and tips with each other. Whether you are an enthusiast, a business owner, or just getting started with your ShopTokopedia & Tokopedia experience, the community is a place for you.
While Tokopedia & TikTok Shop teams are present on the topics, this is primarily a peer-to-peer support community, and Tokopedia & TikTok Shop teams cannot provide direct customer support through these topics.
If you are new to the Kelurga Tokopedia & TikTok Shop, reviewing our community guidelines is a great way to start. Knowing what is and isn’t allowed will be very helpful as you connect with other Keluarga ShopTokopedia members.
Most importantly, we hope you enjoy participating in your community, and we're glad you're here!
To join, you can choose from one of three platforms: Facebook, Telegram, or Lark.

Community and You

Before you dive in, below are tips about joining the conversation.

• Search for your question first—there may already be an answer in the Community.
• Find the right board for your question.
• Be respectful of others.
• Stay on topic and keep conversations flowing.
• Be collaborative by sharing your ideas and best practices.
• Have fun, and enjoy your Community experience.

Ground Rules

We ask all of our members to follow a few simple rules to help keep the discussion boards safe and productive.

• Be respectful
• Keep conversation constructive
• Stay on topic
• Search for solutions first
• Follow community guidelines