Tokopedia & TikTok Shop Ads Guidebook

Hi Seller!
Not sure where to start with ads on Tokopedia & TikTok Shop? Don’t worry — here you can learn step-by-step how to run ads based on your shop’s spending level.
Each section comes with tailored tips and guidance to help you launch ads more effectively, boost your sales, and optimize your shop’s performance!

Guide For Cold-Start Sellers

Sellers with less than 200 USD ads spend in the last 30 days

Why Ads?

Tokopedia & TikTok Shop Ads Product Tokopedia & TikTok Shop Ads are crucial for Tokopedia & TikTok Shop Account Managers and Creator Managers because they help drive sales, increase brand awareness, and optimize ad performance for businesses selling on the platform. To fully appreciate the strategic value of these ads, consider the following key benefits from a business perspective.
  • Accelerate Seller Growth, Boost Sales & Revenue
Tokopedia & TikTok Shop Ads leverage the platform’s advanced targeting tools, ensuring the right customers see the right products, leading to increased conversions and sales, aiding the sellers to achieve fast growth within a short period of time.
  • Enhances Visibility & Engagement
Since TikTok's algorithm favors engaging content, Shop Ads help seller businesses gain exposure and attract potential buyers by integrating shopping seamlessly into the user experience.
  • Competitive Advantage in the E-commerce Space
With Tokopedia & TikTok Shop rapidly growing, brands leveraging ads early gain an edge over competitors who rely solely on organic traffic.
  • Customize ROI and Ads Budgets
With shop ads products provided on the platform, sellers can customize their ads ROI and budget based on recommendation .

Tokopedia & TikTok Shop Ads Product

Announcement:
Starting July 2025, GMV Max will be the default and only supported campaign type for TikTok Shop Ads. If you create ads using the Sales objective and TikTok Shop as your sales destination, you will no longer be able to create, edit or duplicate Live Shopping Ads, Product Shopping Ads or Video Shopping Ads.
  1. TikTok Shop Ads Product Map
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  1. Available Shop Ads Type
Ad typePlatformFeatures
GMV MaxTTAM/Seller Center GMV Max is the latest automated shop ads product that helps merchants automatically optimize all ads & organic traffic to maximize TikTok Shop GMV.
Promote TikTok app Promote is a full-funnel, lightweight advertising tool found within the TikTok app.
Branding adsTTAM/Seller Center Focus more on long-term value, with a focus on increasing brand exposure, strengthening brand memory, conveying brand philosophy

TikTok Shop Ads Platform/ Business Tools

A thorough understanding of the advertising platform enables sellers to effectively resolve practical challenges encountered during campaign execution, enhance advertising performance, and drive growth in GMV.
Platform/Business toolsDescription/Details
Seller Centerimage
Manage E-commerce business on TikTok. Details here
TikTok Ads Managerimage
Create ad campaigns, manage ad resources, monitor data, and optimize your advertising. Details here
TikTok Business Centerimage
Centralized platform for managing business and advertising. Details here
TikTok Business Help Center(Highly recommend👍)image
FAQs, and links to contact support or submit a ticket, AI-assisted. Details here
TikTok Creative Center(Including TikTok Symphony)image
Discover creative resources. TikTok Creative Centerimage
TikTok Symphony: Symphony is a suite of generative AI solutions that elevates your TikTok content creation journey.
TikTok Oneimage
One-stop destination for creative solutions
TikTok Market Scope(Under allowlist:Application for Sales Support)image
Detailed ads performance insights. Details here

GMV MAX

What is GMV Max?

GMV Max GuidelinesGMV Max is a powerful, automated marketing solution designed to make running successful Tokopedia & TikTok Shop campaigns effortless. Powered by advanced automation and AI, it seamlessly integrates all available creatives at scale and optimizes campaign performance by identifying high-performing assets and scaling them effortlessly. With a focus on maximizing profitability, GMV max optimizes both paid and organic traffic for your TikTok Shop, all while minimizing the effort required.image
Top Features
Creative AutomationGMV Max creative automation automatically pulls in all eligible creatives, efficiently testing and scaling them faster than any human could, thanks to advanced automation. This ensures you can fully leverage your entire library of creative assets to maximize performance and discover what works best.
Delivery AutomationFiguring out what works on TikTok can be challenging. With Delivery Optimization, GMV Max automatically manages your ad groups—pausing underperforming ones and launching new ones—to drive more efficient results for your TikTok campaigns.
Budget ControlControlling your ad spend is crucial. With GMV Max, you always have clear visibility into the percentage of your Tokopedia & TikTok Shop GMV being allocated to ads, ensuring you stay on budget while optimizing campaign performance.
Organic OptimizationIn order to maximize total GMV for the product(s) you're promoting with GMV Max, GMV max optimizes both paid and organic traffic. GMV Max aims to improve organic traffic for both content produced from your own handle, as well content produced from your affiliates.
How it works
  • Exclusive to GMV Max:
Products promoted in GMV Max campaigns can’t be used in Standard Shop Ads (VSA/PSA). All existing ads featuring the same product must be paused during GMV Max campaign setup. A pop-up reminder will appear to help pause them automatically.
  • Smart Creative Automation:
GMV Max requires high creative output. It automatically selects ad formats (VSA or PSA) and placements — such as In-Feed, Search, and Shop Tab — to reach potential buyers and optimize GMV performance toward your ROI goal.
  • Automatic Video Retrieval:
The system can pull videos with product anchor links from TikTok accounts or Spark Ads posts in the ad account. In auto-select mode, GMV Max can also use VSA videos without anchor links, including ad-only videos.
  • Boosts Organic Traffic:
GMV Max improves both seller and affiliate video traffic. Affiliate videos are automatically labeled as commercial content, while sellers can choose to label their own videos as branded content.
Ad lever
Automated?
Notes
Creative selection
Automated ✅GMV Max leverages all available creatives automatically and deploys them in form of a single, automated campaign, which does not require any operational inputs from the client.
  • All creatives with a product link will be considered for GMV Max campaigns
  • In order for creatives to be used as ads, they must have ad authorization. Authorization can happen via Spark Codes or ACA. Please see here for more authorization methods [Shop Ads | PSO] Creative Instructions for Product GMV Max
Manual vs Auto select VideosIt is strongly recommended to use Auto-select in GMV Max to maximize campaign performance. Please keep in mind that if an advertiser would like to see which videos will be included in their GMV max campaign, there is no effective way to see this until after the campaign launches. That is because there are several video types that will not populate in the Manual Select window that are included in Auto-select campaigns.
  • Auto-select
    • No video usage limit in campaigns
    • Automatically utilize existing videos as well as future posted ones, conducting automated exploration
    • Use of single and multi-product anchor videos
    • ACA videos can be used
    • Ability to utilize high-quality videos previously used in VSA for corresponding products, even if they lack product anchors (including ads only videos)
  • Manual-select
    • Video usage cap. Each campaign can use a maximum of 50 videos
    • Videos still require manual addition or removal
    • Use of single and multi-product anchor videos
    • ACA videos can be used
    • No ability to utilize videos that don't have product anchors
Affiliate Mass Authorized Videos
Automated ✅GMV Max automatically fetches creatives that have been mass authorized from affiliates, from both Open Plan These videos are utilized and tested in GMV max
Targeting
Automated ✅GMV Max automatically targets users that will maximize GMV
Ad Format
Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
Ad Placement
Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
Budget allocation
Automated ✅GMV Max controls the budget allocation and spend in order to ensure that the ROI target is attained.
Campaign optimization
Automated ✅GMV MAx manages the entire campaign optimization without close to zero from advertisers
Creative removal
Manual ❌ If choses an Auto-selection option, they can further refine their creatives by removing creatives from their campaigns
Max delivery
Manual ❌ Clients can set their budget to be spent on maximum delivery instead of target ROI. This delivery method maximizes budget consumption and is available on the product level.
Customized posts
Manual ❌ Clients can add additional posts to their GMV max campaigns by leveraging customized posts. Customized posts require clients to upload organic content to their TikTok account in order to be selected during the customized post process.
Creative Boost
Manual ❌Creative Boost is a feature within Product GMV Max that lets sellers allocate an extra daily budget to manually promote specific videos they believe are high-potential but under-delivered.
Product selection
Manual ❌ Advertisers select which products they want to promote in GMV Max
ROI setting
Manual ❌ Advertisers set their ROI target, pre-filled guidance is provided by the platform. The pre-filled ROI guidance is based on Advertiser's historical data and industry benchmarks
Budget setting
Manual ❌ Advertisers set their campaign budget, pre-filled guidance is provided by the platform.
AdvantagesGMV Max is Shop Ads latest automated advertising product that helps merchants automatically optimize all ads & organic traffic to maximize Tokopedia & TikTok Shop GMV .
  • Core advantage 1: Automated intelligent delivery ; for all ad places, automatically pull all material delivery, automatic material granularity budget control, maximize payment placement efficiency
  • Core Advantage 2: Natural Traffic and Advertising Traffic Global Collaboration ; By Disturbing Natural Sorting, Give Merchants More Natural Exposure and Promote Natural GMV Growth
  • Core Advantage 3: Exclusive rights : commission is included in the advertising bid, exclusive QCPX coupons, automatic compensation
Ad Format & Placement
Product GMV MaxAd format/placementTikTokFeedTikTokSearch ResultShop TabRecommendationShop TabSearch ResultTokopedia (ID only)RecommendationTokopedia (ID only)Search Result
Product Card
(PSA)
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Video Card
(VSA)
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Additional Features(Under allowlist)
FeatureProduct IntroductionKey Benefits & Use CasesBest Practices
Live GMV Max: Viewer Boost LaunchViewer Boost is a traffic feature within Live GMV Max’s Target ROI campaign. It helps advertisers increase live viewership by allocating an additional budget without affecting the base ROI target.
  • Maximize Reach During Peak Seasons: Schedule boosts before major LIVE sessions to reach more audiences.
  • Kickstart New Shops & Accounts: Build traction for new sellers or TikTok accounts.
  • Elevate Host Engagement: Keep hosts motivated by increasing viewer count.
  • Amplify Hero & New Products: Give new brands or key products maximum exposure during LIVE launches.
  • Use short bursts of Viewer Boost at key moments (e.g. start of LIVE or after host changes).
  • Activate 30 minutes before the LIVE to ensure the system’s bidding algorithm can optimize properly.
Live GMV Max: Creative Boost LaunchCreative Boost complements Live GMV Max’s Target ROI campaigns by letting advertisers allocate extra budget to specific videos for testing or promotion. It ensures high-potential creatives gain dedicated visibility while aligning with the main ROI campaign.
  • Amplify High-Potential Videos: Promote specific videos (e.g. seasonal promos or creator collabs) to drive traffic to LIVE rooms.
  • Creative Testing & Exploration: Quickly test and evaluate new creatives.
  • Strategic Creative Promotion: Promote videos focused on branding or pre-event exposure rather than direct ROI.
  • Set a small budget and short burst duration to quickly test or boost “In queue” or “Not delivering” videos for faster creative exploration.

Why GMV Max?

Why is it important for our customers?
  1. Get the more out of your TikTok Shop Content: GMV Max fetches all available TikTok Shop creatives, including affiliate creative, and deploys them in the form of a single, automated paid advertising campaign
  2. No more guesswork: GMV max automates the end to end campaign creation and optimization, making it easy and seamless to launch a paid advertising campaign
  3. Increase your TikTok Shop Sales: GMV Max helps maximize your total sales including organic, providing your TikTok Shop with incremental GMV that would not otherwise be attainable
How is GMV Max better for our customers?
  1. Easy campaign set-up and optimization : Select the products, an ROI target, and your budget, and leave the rest to be automated.
  2. Spend budgets more efficiently: Maximize results without overspending driven by cost controlling bidding models.
  3. Maximize Shop revenue: GMV Max focuses on growing your bottom line, with incremental revenue as the key metric for business growth.
  4. Improve traffic from all content: GMV Max optimizes all TikTok Shop traffic sources to maximize ROI and provides a holistic view of performance.
Customer Base and Advantages
Customer baseAdvertising targetDegree of adaptationGMV Max Exclusive BenefitsGMV Max AdvantagesCustomer's main operational requirements
Ordinary advertising merchantsProduct☆☆☆☆☆
  • Active automatic compensation when ROI does not meet the target
QCPX - Merchants who advertise GMV Max have the opportunity to receive vouchers provided by the platform, which can improve advertising conversion efficiency and drive ad delivery.
  1. One-click selection of all videos, the system helps merchants make selections in the materials;
  2. One-click general advertising all ad placement, automatically matching the best traffic;
  3. Automate the creation and management of advertising plans, no need to stack infrastructure, maximize ad delivery
  4. Optimize organic traffic; give merchants more organic exposure by perturbing ranking to promote organic GMV growth
  1. [Online] View product and video reports to understand product and video effects.
  2. [Online] Increase ad spending and boost GMV during big promotions.
LIVE
Merchants with Refined Operation Ads (more than 50 new advertising plans per day)Product☆☆☆☆
  1. Optimize natural traffic; give merchants more natural exposure by perturbing natural sorting to promote natural GMV growth
Automation improves placement efficiency and saves manpower
  1. [Online] Give a budget for the new product and test the effect of the new product.
  2. [Online] Boost for videos and explore video effects
  3. [Online] Increase advertising consumption and boost GMV during big promotions.
  4. [Online] Manually add custom videos and add product anchor
LIVE
Never advertised/almost never advertised to advertising merchantsProduct☆☆☆☆☆
  1. Simple creation, one-click optimization of products, materials, ad places, and ultra-low learning costs
  2. Automate the creation and management of advertising plans to save manpower
  3. The system recommends suitable products and ROI-based bidding based on industry conditions
  4. Target ROI mode, ROI controllable
Data attribution and reporting are consistent with Seller Center's operating data, seamlessly understood
  1. [Planned] Disclose the incremental effect after investing GMV Max
[Planned] AIGC production video material
LIVE
New merchants in the ShopProduct☆☆☆☆☆
  1. One-click general advertising Feed/Shop Tab/search ad place, general advertising Video and Product card genres, low-cost start-up advertising without video materials
  2. Batch authorization of influencer materials can be set, and the materials will be automatically added and used after production.
LIVE
Merchants who need multiple agents for horse racingNot suitable

How to set-up GMV Max?

GMV Max is available via TikTok Ads Manager and Seller Center.
Step 1: Payment
TikTok Ads Manager
  • Available creditline: Overall creditline amount (Only monthly invoice)
  • Available Cash: Overall cash amount
  • Available ad credit: Overall ad credit amount
  • Payment method: Types of payment methods linked
  • Billing Option: shows the payment methods
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Promotions
  • You can find all the information about the ad credit promotion on this page.
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Invoices
  • You can find all the invoices on this page
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Transactions
  • Transaction: This page displays the transactions that have been made, including balance top-ups and bill payments.
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  • Cost: This page shows the daily ad spend for each campaign.
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Step 2: Account Authorization
How to authorize an ad account to run a LIVE GMV Max campaign in Business Center: Details here
The GMV Max ad account, TikTok accounts, and TikTok Shop need to be in the same BC for running GMV Max For shop users, all these assets need to be in Shop BC
For agency users, all these assets need to be in Partner BC
Videos in linked TikTok accounts can be utilized by GMV Max automatically
Users who want to create GMV Max must have permission for the GMV Max ad account, TikTok accounts, and shop ad promotion Shop users also need access to Seller Center if they create GMV Max in Seller Center
Agency users need to apply for GMV Max authorization from Partner BC to create GMV Max
Only the ad account set as GMV Max account in Seller Center can be used to create GMV Max For agency users, they can designate an ad account as the GMV Max account during the GMV Max authorization application process
Step 3: Set-up at Seller Center
StepsReference
  • Ensure user has admin or Ads Tab access to Seller Center
  • Within Seller Center, access the Shop Ads tab
    • Click Create campaign
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  • Create campaign
    • Select Promote Products
  • Products selection
You can choose to promote all products or click the "Add product" button to select products from the list1) If you want to create GMV Max campaigns for all products, you have to close all VSA ads at ad group level across all other ad accounts. The VSA ad groups in the same ad account and all PSA campaigns will automatically stop delivering.2) If you want to create GMV Max campaigns for specific products, you have to close the corresponding VSA ads at ad level across all other ad accounts. The corresponding VSA ads in the same ad account and all PSA campaigns will automatically stop delivering.3) One product can only exist in one Product GMV Max campaign, turn off the original campaign before creating a new one for the same products.
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Optimization Goal & Budget
  • Select Gross Revenue
  • Input Product ROI target
    • There will be a recommended ROI. Please follow the recommended value.
  • Input Budget
There will be a recommended budget. Please follow the recommended value.Common mistakes:1) I ran VSA/PSA before, the ROI = 3, I set the targeted ROI of Product GMV Max = 3, WRONG! VSA/PSA only calculates the ads GMV of products, but Product GMV Max calculates the total non-live GMV of products. Please set the proper targeted ROI based on your ideal average cost per order.2) I ran VSA/PSA before, starting with a lower ROI the ads can spend budget more easily, I can adjust the ROI later, WRONG! Product GMV Max only spends budget when it can achieve the targeted ROI, set the value you want or the lowest value you can accept, do not set a low value and increase it. You can set a high value and decrease it.
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Ads performance check
  • Seller Center --> Shop Ads --> Product/Live GMV max tab
The seller can check the performance of the ad campaign, pause and restart the ad campaign here. Product GMV max provides the reporting by product level with orders and gross revenue metrics. For Indonesia, reporting includes both TikTok and Tokopedia placements with no breakdown.Advertisers can export all product and creative data across multiple campaigns in a single click — supporting up to 100K rows.To the right of each campaign, click "..." to see the "change log". Log data only available end June onwards.Directly access specific campaign, product and video pages, with previous reporting date range and filters maintained, without having to navigate from home dashboard and reselect parameters every time.
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Ad review rejected status in video level reporting and option to appeal.image
Step 3: Set-up at Ads Manager
Feature
Feature Description
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TTAM Home Page
  1. On the navigation bar of TikTok Ads Manager, advertisers can click "GMV Max ads" to access the GMV Max welcome page.
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GMV Max Welcome Page
  1. On the GMV Max Welcome Page, advertisers can learn about what GMV Max ads are, including Product GMV Max and Live GMV Max
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GMV Max Welcome Page - Create campaign (There is GMV Max Ad Account set up)NOTE: Since GMV Max campaigns can only be created and run in the GMV Max Ad Account, advertisers must set one ad account as the GMV Max Ad Account.
  1. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and Live GMV Max campaigns.
  2. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
  3. The "Needs authorization" sign appears under a specific TikTok Shop if there is no GMV Max Ad Account set up for it. Advertisers will be directed to another pop-up window after selecting this shop and clicking the "Next" button, which asks them to create a GMV Max Ad Account that will be used to create GMV Max campaigns for this shop.
Clicking "Next" confirms the GMV Max Ad Account setup and directs advertisers to the GMV Max Campaign Creation page.
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(Campaign Creation landing page)
GMV Max Welcome Page - Create campaign (An ad account has been set up as the GMV Max Ad Account)
  1. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and Live GMV Max campaigns.
  2. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
  3. If an ad account has been set up as the GMV Max ad account for their TikTok Shop, advertisers can select their TikTok Shop directly and click "Next".
Then, advertisers will be directed to the GMV Max Campaign Creation landing page.
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(Campaign Creation landing page)
GMV Max Welcome Page - Create campaign (Change to a new GMV Max Ad Account )
  1. The ad account displayed on the navigation bar will be set as the GMV Max Ad Account. Advertisers can select another Ad Account on this toggle if they wish to switch accounts.
  2. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and LIVE GMV Max campaigns.
  3. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
  4. The "Needs authorization" sign appears under a specific TikTok Shop if there is no GMV Max Ad Account set up for it. Advertisers will be directed to another pop-up window after selecting this shop and clicking the "Next" button, which asks them to create a GMV Max Ad Account that will be used to create GMV Max campaigns for this shop.
Clicking "Next" confirms the GMV Max Ad Account setup and directs advertisers to the GMV Max Campaign Creation page.
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(Campaign Creation landing page)
Select a TikTok to continue - Unavailable Shop
  1. Unavailable shop - The current ad account can't create GMV Max for the TikTok Shop.
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Set a Product GMV Max Campaign
Create a Product GMV Max Campaign
Campaign Creation - Select Product GMV Max
  1. Selecting "Promote products" means creating a Product GMV Max campaign by using short-form videos or product images.
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Campaign Creation - Product Selection
  1. Product GMV Max campaigns promote all products in the selected TikTok Shop by default.
  2. It is possible for advertisers to promote a few products in the selected TikTok Shop by unselecting "Promote all products in TikTok Shop", and then clicking "Add product" to select products to promote.
  3. In the side drawer that appears after clicking "Add product", advertisers can select products to promote via GMV Max. Products can be searched by name, SPU ID, and SKU ID as well as sorted by availability and category for advertisers.
Product information includes product name, retail price, historical sales, quantity.
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Campaign Creation - Product SelectionPromoting all products isn't available)
  1. Promoting all products in TikTok Shop may not be available because some products have already been used in the active Product GMV Max campaigns. The advertiser must manually add products to their newly created Product GMV Max campaign in this case.
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Campaign Creation - Optimization goal and bid strategy setting
  1. Advertisers can choose Gross revenue as their Optimization goal.
Advertisers must specify a Product ROI target for the Gross revenue optimization goal. Under the Product ROI target box, advertisers can find a recommended ROI target value; a Gross revenue-Cost chart illustrates why it is recommended.
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Campaign Creation - Budget and Schedule setting
  1. Advertisers can set a daily budget based on a recommended value.
The Product GMV Max campaign can be scheduled by advertisers.
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Campaign Creation - Creative selection
  1. The default setting for Product GMV Max campaigns will automatically select ad creatives to optimize performance
  2. By clicking on "Manage creatives" you see which creatives will be included in your campaign, you can click “Manage creatives”. This will also allow you to Manually select creatives and add additional creatives
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For those indicated as Unavailable, click "Get permission" or "Edit access" to complete one-off authorizationIf you have >50 available TikTok accounts, system will only select the first 50, so please double check to ensure these are the intended accounts, and if not then deselect and select another account
Campaign Creation - Managing Creatives - Creative Sources
  1. See the video sources and TikTok accounts GMV Max is pulling content at during ad creation. To edit your Video Sources, click in “Video Sources”
  2. Clicking on "video sources" will show you all available sources your videos are coming from. Authorized posts include all posts from authorized TikTok Accounts and posts authorized via Spark Code. Affiliate posts are posts authorized via Affiliate Mass Authorization
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Campaign Creation - Managing Creatives - Creative SourcesYou can see the videos that will be included in your GMV Max campaign in the Creative Library. These videos are pulled from the TikTok Accounts and Video sources selected.image
Campaign Creation - Managing Creatives - Custom Posts You can add more posts to your campaign by selecting “Custom posts”. This allows you to find organic content from your authorized TikTok account and add a product link to it Resources -> [Shop Ads | PSO] Add customized posts into Product GMV Max campaignsimage
Campaign Creation - Managing Creatives - Manual SelectionClick on “Switch to manual” to manually choose which creatives will be included in your campaign Here you can select up to 50 posts from your authorized TikTok Accounts to be manually added in your campaignimage
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Campaign Creation - Set up a campaign name
  1. Advertisers can name their Product GMV Max campaigns here.
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Campaign Creation - Publish a Product GMV Max campaign(No conflicting VSA/PSA/LSA campaigns)
  1. Advertisers can review the Targeting summary and video or product card previews before publishing a Product GMV Max campaign.
  2. Launch a Product GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
  3. When the campaign is successfully published, a pop-up window will appear.
You can search for the campaign by its campaign name, campaign ID and product ID.
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Campaign Creation - Publish a Product GMV Max campaign(There are conflicting VSA/PSA/LSA campaigns)
  1. Launch a Product GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
  2. A pop-up window will appear when there are conflicting VSA/PSA/LSA campaigns running. By clicking the "Confirm" button, advertisers can automatically pause all the conflicting ads.
  3. Having paused these conflicting ads, advertisers can successfully publish the Product GMV Max campaign.
  4. Advertisers can export all product and creative data across multiple campaigns in a single click — supporting up to 100K rows.
  5. To the right of each campaign, click "..." to see the "change log". Log data only available end June onwards.
[Launching in July] Directly access specific campaign, product and video pages, with previous reporting date range and filters maintained, without having to navigate from home dashboard and reselect parameters every time.
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Ads dashboard - View campaign details - View creative detailsAd review rejected status in video level reporting and option to appeal.image
Set a Live GMV Max Campaign
Pre-requisites: A GMV Max authorized ad account has to be set before running GMV Max
Instructions
Reference
  • Under Shop Ads > Account Management > You should have a dedicated GMV Max account set-up in order to successfully run GMV Max
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  • The TikTok account intended to run LIVE GMV Max should be connected with permissions
    • Go to Shop Ads tab > Account Management > TikTok Accounts
    • Click "Get Permission" OR
Click "Connect account" if you do not see the desired account under "Available TikTok accounts"
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  1. Seller Center Set-up
StepsReference
  • Ensure user has admin or Ads Tab access to Seller Centre
  • Within Seller Center, access the Ads tab
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  • Click "Create GMV Max ads"
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  • Create campaign
    • Marketing goal > Select Promote LIVE
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LIVE Source
  • Select LIVE Source (TikTok Identity/UID) where you will promote your LIVE from
Note: if you are unable to select LIVE source, it means you have an existing LSA / previous LIVE GMV Max campaign active with the same identity. To rectify:
  1. Ensure all LSAs are turned off on ad group level
  2. Ensure other LIVE GMV Max campaigns are deleted or restart previous LIVE GMV Max campaigns instead of creating a new one
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Optimization goal
  • (Auto-selected) Ensure Gross revenue is selected
LIVE ROI Target
  • {Auto-filled) We highly recommend using the given LIVE ROI target to ensure sufficient delivery for your campaign. An ROI target too high may cause slow delivery.
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Budget
  • Indicate your daily budget. The recommended budget is based on your historical spending or category benchmarks. We recommend following the given budget that is enough to cover your usual LSA cost
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Creative
  • LIVE-to-LIVE & Video-to-LIVE creative type will be automatically utilized for LIVE GMV Max
"Existing video" refers to all videos that are under your chosen TikTok account. They do not need to have a product link to be used.
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Schedule
  • Default: Run ads continuously
    • You may pause your campaign via the same ads tab
  • Campaigns to be run for 2 weeks ideally - if this is not possible, at least 3-5 days
  • The campaign will go LIVE whenever your LIVE from the selected identity starts
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Click Publish to begin your campaign!
  • Note: When publishing, clients will be required to acknowledge that other LSA campaigns in the same ad account will be paused
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  1. TTAM Set-up
LocationSetup InstructionsScreenshoot
Seller Center -> Shop Ads tab -> Manage Account
  1. Only Shop admin can make this setting
  2. Log into Seller Center of the shop, click on the Shop Ads tab on the left
  3. Click on Manage account to the right of the ad account name
  4. Click on Add GMV Max account
*Note: Shop ads tab in Seller Center will display ads data of the primary ad account, but an ad account set as primary ad account cannot run GMV Max. You can set the GMV Max ad account as primary ad account to see GMV Max data in Seller Center Shop Ads tab
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Shop Business Center
  1. Only Shop BC admin can make this setting
  2. Log into Shop Business Center
    1. Go to the Advertiser accounts tab, select the ad account and click Assign new member. You can assign ad account permission here
    2. Go to the Shops tab, select the shop and click Assign new member. You can assign shop ad promotion permission here
    3. Go to the Members tab, select the user and click on Assign. You can assign TikTok accounts ad permission here
  3. For users who want to create GMV Max, please make sure you have assigned them permissions for GMV Max ad account, Shop ad promotion, and TikTok accounts ad permission
Ad account permissionimageimageShop ad promotion permissionimageimageTikTok accounts ad permissionimageimage
TTAM -> GMV Max tab
  1. Once all the above settings are completed, ensure that a user with full permissions logs into the GMV Max ad account in TTAM
  2. Click the "Choose a TikTok shop" button and select the TikTok Shop you wish to promote via GMV Max ads
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Feature
Feature Description
Screenshot
Other Usage Notes
Campaign Creation - Select LIVE GMV Max
  1. Selecting "Promote LIVE" means creating a Live GMV Max campaign by using livestreams.
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Campaign Creation - LIVE Source Selection
  1. Using the toggle in LIVE source, select a live room to promote.
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There is no separate campaign creation for LIVE-to-LIVE and video-to-LIVE ads for LIVE GMV Max campaigns. Advertisers won't have to select videos for their video-to-LIVE ads, it will be automatically selected. This is how a LIVE GMV Max campaign selects video creatives:
  1. How videos are selected: Top-performing video creatives based on the past 30 days of data under the same TikTok Identity will be automatically utilized to run video-to-LIVE
    1. Affiliate creatives under a different TikTok account will not be utilized
    2. Video creatives previously rejected as ads will not be utilized
  2. How budget is allocated: Budget will be allocated based on each video's performance in boosting LIVE results
  3. LIVE-to-LIVE creative will still be utilized, budget will be allocated based on performance
Campaign Creation - Optimization goal and bid strategy setting
  1. Advertisers can choose Gross revenue as their Optimization goal.
Advertisers must specify a LIVE ROI target for the Gross revenue optimization goal. Under the LIVE ROI target box, advertisers can find a recommended ROI target value; a Gross revenue-Cost chart illustrates why it is recommended.
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Please note: Advertisers who set ROI targets that are too high compared to the recommended values will receive the following notification.image
Campaign Creation - Budget and Schedule setting
  1. Advertisers can set a daily budget based on a recommended value.
Advertisers can schedule the LIVE GMV Max campaign based on the duration of live streaming.
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Campaign Creation - Set up a campaign name
  1. Advertisers can name their LIVE GMV Max campaigns here.
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Campaign Creation - Publish a LIVE GMV Max campaign
  1. Advertisers can review the Targeting summary and LIVE or existing video previews before publishing a LIVE GMV Max campaign.
  2. Launch a LIVE GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
When the campaign is successfully published, a pop-up window will appear.
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Campaign Creation - Publish a LIVE GMV Max campaign(There are conflicting VSA/PSA/LSA campaigns)
  1. Launch a LIVE GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
  2. A pop-up window will appear when there are conflicting VSA/PSA/LSA campaigns running. By clicking the "Confirm" button, advertisers can automatically pause all the conflicting ads.
Having paused these conflicting ads, advertisers can successfully publish the LIVE GMV Max campaign.
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  • Through the Mutually Exclusive Ads Deactivation Feature, sellers are able to instantly pause conflicting TTAM campaigns (VSA/PSA/LSA) across all ad accounts with a single click ("Confirm" button). Currently, this feature applies to all GMV Max campaigns. For more information about this feature, please refer to [Shop Ads | PSO] Mutually Exclusive Ads Deactivation for GMV Max
Mutually Exclusive Ads Deactivation will not be effective when selecting non-official TikTok accounts as the LIVE source.
How to run GMV Max by Tokopedia?
  • To get started with TikTok Ads, you will need;
Key requirements
  1. A TikTok Shop account (which you would already have)
  2. Business Center account (register here)
Account setup guideTo set up GMV Max, follow these steps:
  1. Access Seller Center → Go to "Ads" in ShopTokopedia Seller Center.
  2. Create Campaign → Select GMV Max, then click "Create New Campaign."
  3. Set Details → Name your campaign, choose dates, set a budget, and select products to promote.
  4. Optimize Settings → Choose Product GMV Max, set a minimum ROAS, and enable auto-optimization.
  5. Target Audience → The system will auto-optimize based on user interaction.
  6. Launch → Click "Start Campaign" and let the system optimize your ads. 🚀
To set up Custom Ads on ShopTokopedia, follow these steps:
  1. Log into Seller Center → Must be a Store Owner, Main Admin, or Advertising Manager.
  2. Go to Shop Ads → Click Shop Ads in the Seller Center menu.
  3. Create/Connect Ad Account → Set up or link your business center and ad account.
  4. Link TikTok Account → Follow the steps, then click Create Campaign.
  5. Create Custom Ads
  6. Click Create Custom Ads in TikTok Ads Manager.
  7. Choose Product Sales as your campaign goal.
  8. Select Shop as your product source.
  9. Complete the setup and publish your ad.
  10. Choose Ad Type → Set up:
    1. Video Shop Ads
    2. Live Shop Ads
    3. Product Listing Ads 🚀
  • Ads best practices
PracticesDetailsPractical example
ROIFollow the recommended ROI target based on your product category. Going beyond the target may result in a highly concentrated conversion focus, which can limit upper-funnel engagement and discovery.If your product’s category has a recommended ROI target of 3.5, setting it too high (e.g., 5.0+) may restrict traffic and reduce overall ad efficiency.
ACA (Affiliate Creative Ads)Use Affiliate Creative Ads to leverage content from creators already promoting your products. This allows you to run ads using authentic user-generated content (UGC) without producing new creatives yourself.If you are running an affiliate campaign with creators, convert their videos into Affiliate Creative Ads to reach a wider audience with trusted social proof.

GMV Max Campaign Strategies

How to evaluate performance

  • GMV Max leverages all available creatives automatically and deploys them in form of a "super campaign", which does not require any operational inputs from the seller
  • GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max.
As a result, all orders generated from promoted products, including those from organic content and affiliate orders, will be counted as GMV Max.Based on this unique attribution method of GMV for Product GMV Max, we suggest sellers to compare the total non-LIVE GMV before and after implementing Product GMV Max to ascertain any incremental GMV. However, do not draw comparisons between the GMV of Product GMV Max and Ads GMV of VSA/PSA, as these two metrics are attributed differently.
VSA/PSA GMV
Product GMV Max GMV
Attribution Window
7 days
Real-time, when campaign is active
Attribution Method
7-day click & 1-day view
Shop Level
1-day click
Product Level
Including Organic GMV or not
NO
YES
  1. Check the total non-LIVE GMV of promoted products
    1. Log into the Seller Center, and click Data Compass -> Product
    2. Modify the metrics to display the GMV and LIVE GMV of the products, and you can obtain the non-LIVE GMV by calculation
      • The non-LIVE GMV here excludes the platform price subsidy and should be lower than the GMV that you can obtain from the ads dashboard, which includes the platform price subsidy
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  • You can also check the SKU orders of selected product in this dashboard, which should be equal to the SKU orders what you can obtain from the ads dashboard (Orders and SKU
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      1. Change the time window to check if there is an incremental GMV for promoted products before and after implementing Product GMV Max
        • *Note: Organic GMV naturally fluctuates over time. Consequently, sellers may notice a decrease in non-LIVE GMV when organic GMV drops, particularly after promotional periods. If there is a significant dip in organic GMV, the overall non-LIVE GMV will inevitably decline as well. For this reason, such periods are not ideal for evaluating the effectiveness of Product GMV Max, as it could lead to the mistaken perception that the ads are ineffective, when in fact the decline is due to a decrease in the organic GMV of the product.
      1. No incremental GMV? Check whether the ROI target/Budget setting is appropriate
      Some sellers have reported that they didn't get incremental GMV after implementing Product GMV Max. The common reasons are:
      1. Set an ROI target which is higher than the recommended value (historical level), which negatively impacts ad performance. It's normal to observe reduced spending when increasing the ROI target.
      2. Set a low budget, resulting in ads not running to their full potential.
      Recommended ROI target = historical non-LIVE GMV of products / historical ads cost spent on products
      • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
      You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rateRecommended budget = 2 * historical non-LIVE GMV of products / ROI target
      • Please provide 100% more budget to ensure there is room for non-LIVE GMV growth
      • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
      Please increase the budget on time and always keep the budget consumption rate below 80%
      1. Compare the performance of Product GMV Max with VSA/PSA
      In some situations, sellers just want to compare the performance of Product GMV Max with VSA/PSA. They can calculate the ROI of VSA/PSA and compare it with the ROI of Product GMV Max. However, do not compare the ROAS of VSA/PSA with the ROI of Product GMV Max. As we mentioned, Ads GMV is attributed differently, ROAS cannot be compared with ROI.
      VSA/PSA
      Product GMV Max
      ROAS
      Ads GMV / Ads Cost
      -
      ROI
      non-LIVE GMV of promoted products / ads cost spent on promoted products
      Ads GMV / Ads Cost
      Below is a typical case for a seller who runs VSA/PSA and Product GMV Max separately:
      Example
      VSA/PSA
      Product GMV Max
      Date
      May 1st
      May 1st
      Ads Cost
      100 USD
      150 USD
      Ads GMV
      300 USD
      - 160 USD Ads GMV of promoted products on May 1st
      - 40 USD Ads GMV of promoted products from May 2nd to May 7th
      - 100 USD Ads GMV of other products from May 1st to May 7th
      - 50 USD Organic GMV of promoted products on May 1st, which aren't reported on VSA/PSA
      450 USD
      - 450 USD Ads GMV of promoted products on May 1st (including organic)
      - 120 USD Ads GMV of other products on May 1st, which aren't reported on Product GMV Max
      ROAS
      (160+40+100) / 100 = 3
      -
      ROI
      (160+50) / 100 = 2.1
      450 / 150 = 3
      Sellers can obtain the non-LIVE GMV of products on Seller Center following the guidance described earlier and easily calculate the ROI of VSA/PSA. Some sellers run VSA/PSA and Product GMV Max concurrently, but for different products. They too can calculate the ROI of the products in VSA/PSA and compare it with the ROI of Product GMV Max. Even though the products are different, we can determine which ads are more efficient by comparing the ROI. As 1/ROI is the marketing cost rate, a higher ROI always signifies higher efficiency.

      Best Practices

      Lever
      Best Practice
      ROI Target
      • Set a reasonable ROI target based on historical performance. Sellers can directly follow the recommended ROI which will be given during the campaign creation.
      Budget
      • Set a budget that is 1.5-2x your BAU budget on VSA/PSA
      Product selection
      • Try to use all products or select top-selling products to run Product GMV Max
      • Group products with similar ROI target in the same campaign
      Optimization
      • If the spending is too slow after monitoring for an entire day, consider decreasing the ROI target slightly and adding more high-quality creatives.
      • If the spending is too fast after monitoring for an entire day, you can increase campaign budget or increase the ROI target if it is not their actual goal - reminder that fast spending means your campaign is performing well!
      • Avoid changing ROI target too frequently, recommended not to change more than once per day
        • GMV Max achieves the ROI goal on a daily basis. It's normal to experience low ROI in the morning and high ROI in the afternoon, or vice versa. Frequent adjustment of the ROI target can hinder the ad system's learning process. For each set ROI target, it's advisable to run the campaign for at least 3 full days to gather relatively accurate data before making any adjustments.
      Creative
      • Use auto-select instead of manual select to leverage all videos automatically, and remove videos after campaign launch
        • We strongly recommend leveraging automatic selection. Follow the guide under "creative selection" to see different ways to have more control of your Ad Content
      • Authorize affiliate videos for Product GMV Max to get better results
      Bidding
      • Leverage Target ROI if you have a fixed target ROI
      • Leverage Maximum Delivery if you know how much I want to spend on GMV Max
        • Please note that Max delivery does not optimize towards an advertiser's target ROI and some degree of ROI fluctuations should be expected.
      • Leverage Creative Boost if you belive some creatives are high-potentail but underutilized by the system
        • Please note that over 80% of the extra budget will be spent, but ROI is not guaranteed.
      • Leverage Target ROI with a lower ROI if you know how much GMV I want to achieve
        • Follow the new tiered ROI recommendation
      Manual vs Auto select VideosIt is strongly recommended to use Auto-select in GMV Max to maximize campaign performance. Please keep in mind that if an advertiser would like to see which videos will be included in their GMV max campaign, there is no effective way to see this until after the campaign launches. That is because there are several video types that will not populate in the Manual Select window that are included in Auto-select campaigns.
      • Auto-select
        • No video usage limit in campaigns
        • Automatically utilize existing videos as well as future posted ones, conducting automated exploration
        • Use of single and multi-product anchor videos
        • ACA videos can be used
        • Ability to utilize high-quality videos previously used in VSA for corresponding products, even if they lack product anchors (including ads only videos)
      • Manual-select
        • Video usage cap. Each campaign can use a maximum of 50 videos
        • Videos still require manual addition or removal
        • Use of single and multi-product anchor videos
        • ACA videos can be used
        • No ability to utilize videos that don't have product anchors

      ROI Set

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      Assets

      1. Creative Assets
      Category
      Details
      Doc
      From Help CenterHow to make creative assets available for your Product GMV Max campaignhttps://ads.tiktok.com/help/article/how-to-make-creative-assets-available-for-your-product-gmv-max-campaign
      AI in TikTok Ads Manager
      Introducing advertisers to TTCChttps://docs.google.com/presentation/d/161sngW-m2lJeBkNd1Dc3p5g4_e3hAW0cwO7KtU3gU00/mobilepresent?slide=id.g26ff3923d42_0_184
      Introducing advertisers to TTCC+
      one pager
      Product Manual
      Platform/Bussiness ToolsTikTok Symphony Assistant
      AI-powered virtual assustant
      https://ads.tiktok.com/business/copilot/standalone?locale=en&deviceType=pc
      TikTok One
      One-stop destination for creative solutions
      TikTok Creative Center
      Top Assetes
      1. Affiliate Creator Assets
      Category
      Details
      Doc
      From Help CenterAffiliate creatives for TikTok Shop Adshttps://ads.tiktok.com/help/article/about-affiliate-creatives-for-tiktok-shop-ads?lang=en
      Authorize affiliate videos for Ads
      Ads commission rates
      MaterialsBuild Affiliate[For Seller] How to Build Affiliate Network in TikTok
      ACA Guide book

      GMV Max Metrics Explanation

      • Cost: The total amount you've spent on your ads during its schedule.
      • Orders(SKU): The number of individual SKU orders completed during the GMV Max campaign.
      • Cost per order: The average cost incurred for each order placed. (cost/orders)
      • Total gross revenue: The total gross revenue of TikTok Shop orders attributed to your campaign. It's the amount the user pays, plus TikTok Shop price subsidies provided to the user (doesn't include shipping subsidies & tax).
      • ROI: The total return on investment (ROI) from all TikTok Shop orders attributed to your campaign. (total gross revenue/cost)
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      Shop Ads Incentive Policy

      1. AM Managed or GBS managed: Ongoing incentive policies for various ads apply to different seller types and campaign stages. For details, please do not hesitate to reach out to your Account Manager (AM) or GBS managed—they will be pleased to assist you!!
      2. AM UnManaged: Please access the Incentive Policy through the "Mission" section in Seller Center.
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      Guide For Scale-Up Sellers

      Sellers with between 200-1000 USD ads spend in the last 30 days

      TikTok Shop Ads Platform/ Business Tools

      A thorough understanding of the advertising platform enables sellers to effectively resolve practical challenges encountered during campaign execution, enhance advertising performance, and drive growth in GMV.
      Platform/Business toolsDescription/Details
      Seller Centerimage
      Manage E-commerce business on TikTok. Details here
      TikTok Ads Managerimage
      Create ad campaigns, manage ad resources, monitor data, and optimize your advertising. Details here
      TikTok Business Centerimage
      Centralized platform for managing business and advertising. Details here
      TikTok Business Help Center(Highly recommend👍)image
      FAQs, and links to contact support or submit a ticket, AI-assisted. Details here
      TikTok Creative Center(Including TikTok Symphony)image
      Discover creative resources. TikTok Creative Centerimage
      TikTok Symphony: Symphony is a suite of generative AI solutions that elevates your TikTok content creation journey.
      TikTok Oneimage
      One-stop destination for creative solutions
      TikTok Market Scope(Under allowlist:Application for Sales Support)image
      Detailed ads performance insights. Details here

      GMX Max

      What is GMV Max?

      GMV Max is a powerful, automated marketing solution designed to make running successful TikTok Shop campaigns effortless. Powered by advanced automation and AI, it seamlessly integrates all available creatives at scale and optimizes campaign performance by identifying high-performing assets and scaling them effortlessly. With a focus on maximizing profitability, GMV max optimizes both paid and organic traffic for your TikTok Shop, all while minimizing the effort required.image
      Top Features
      Creative AutomationGMV Max creative automation automatically pulls in all eligible creatives, efficiently testing and scaling them faster than any human could, thanks to advanced automation. This ensures you can fully leverage your entire library of creative assets to maximize performance and discover what works best.
      Delivery AutomationFiguring out what works on TikTok can be challenging. With Delivery Optimization, GMV Max automatically manages your ad groups—pausing underperforming ones and launching new ones—to drive more efficient results for your TikTok campaigns.
      Budget ControlControlling your ad spend is crucial. With GMV Max, you always have clear visibility into the percentage of your TikTok Shop GMV being allocated to ads, ensuring you stay on budget while optimizing campaign performance.
      Organic OptimizationIn order to maximize total GMV for the product(s) you're promoting with GMV Max, GMV max optimizes both paid and organic traffic. GMV Max aims to improve organic traffic for both content produced from your own handle, as well content produced from your affiliates.
      How it works
      • Exclusive to GMV Max:
      Products promoted in GMV Max campaigns can’t be used in Standard Shop Ads (VSA/PSA). All existing ads featuring the same product must be paused during GMV Max campaign setup. A pop-up reminder will appear to help pause them automatically.
      • Smart Creative Automation:
      GMV Max requires high creative output. It automatically selects ad formats (VSA or PSA) and placements — such as In-Feed, Search, and Shop Tab — to reach potential buyers and optimize GMV performance toward your ROI goal.
      • Automatic Video Retrieval:
      The system can pull videos with product anchor links from TikTok accounts or Spark Ads posts in the ad account. In auto-select mode, GMV Max can also use VSA videos without anchor links, including ad-only videos.
      • Boosts Organic Traffic:
      GMV Max improves both seller and affiliate video traffic. Affiliate videos are automatically labeled as commercial content, while sellers can choose to label their own videos as branded content.
      Ad lever
      Automated?
      Notes
      Creative selection
      Automated ✅GMV Max leverages all available creatives automatically and deploys them in form of a single, automated campaign, which does not require any operational inputs from the client.
      • All creatives with a product link will be considered for GMV Max campaigns
      • In order for creatives to be used as ads, they must have ad authorization. Authorization can happen via Spark Codes or ACA. Please see here for more authorization methods [Shop Ads | PSO] Creative Instructions for Product GMV Max
      Manual vs Auto select VideosIt is strongly recommended to use Auto-select in GMV Max to maximize campaign performance. Please keep in mind that if an advertiser would like to see which videos will be included in their GMV max campaign, there is no effective way to see this until after the campaign launches. That is because there are several video types that will not populate in the Manual Select window that are included in Auto-select campaigns.
      • Auto-select
        • No video usage limit in campaigns
        • Automatically utilize existing videos as well as future posted ones, conducting automated exploration
        • Use of single and multi-product anchor videos
        • ACA videos can be used
        • Ability to utilize high-quality videos previously used in VSA for corresponding products, even if they lack product anchors (including ads only videos)
      • Manual-select
        • Video usage cap. Each campaign can use a maximum of 50 videos
        • Videos still require manual addition or removal
        • Use of single and multi-product anchor videos
        • ACA videos can be used
        • No ability to utilize videos that don't have product anchors
      Affiliate Mass Authorized Videos
      Automated ✅GMV Max automatically fetches creatives that have been mass authorized from affiliates, from both Open Plan These videos are utilized and tested in GMV max
      Targeting
      Automated ✅GMV Max automatically targets users that will maximize GMV
      Ad Format
      Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
      Ad Placement
      Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
      Budget allocation
      Automated ✅GMV Max controls the budget allocation and spend in order to ensure that the ROI target is attained.
      Campaign optimization
      Automated ✅GMV MAx manages the entire campaign optimization without close to zero from advertisers
      Creative removal
      Manual ❌ If choses an Auto-selection option, they can further refine their creatives by removing creatives from their campaigns
      Max delivery
      Manual ❌ Clients can set their budget to be spent on maximum delivery instead of target ROI. This delivery method maximizes budget consumption and is available on the product level.
      Customized posts
      Manual ❌ Clients can add additional posts to their GMV max campaigns by leveraging customized posts. Customized posts require clients to upload organic content to their TikTok account in order to be selected during the customized post process.
      Creative Boost
      Manual ❌Creative Boost is a feature within Product GMV Max that lets sellers allocate an extra daily budget to manually promote specific videos they believe are high-potential but under-delivered.
      Product selection
      Manual ❌ Advertisers select which products they want to promote in GMV Max
      ROI setting
      Manual ❌ Advertisers set their ROI target, pre-filled guidance is provided by the platform. The pre-filled ROI guidance is based on Advertiser's historical data and industry benchmarks
      Budget setting
      Manual ❌ Advertisers set their campaign budget, pre-filled guidance is provided by the platform.
      AdvantagesGMV Max is Shop Ads latest automated advertising product that helps merchants automatically optimize all ads & organic traffic to maximize TikTok Shop GMV .
      • Core advantage 1: Automated intelligent delivery ; for all ad places, automatically pull all material delivery, automatic material granularity budget control, maximize payment placement efficiency
      • Core Advantage 2: Natural Traffic and Advertising Traffic Global Collaboration ; By Disturbing Natural Sorting, Give Merchants More Natural Exposure and Promote Natural GMV Growth
      • Core Advantage 3: Exclusive rights : commission is included in the advertising bid, exclusive QCPX coupons, automatic compensation
      Ad Format & Placement
      Product GMV MaxAd format/placementTikTokFeedTikTokSearch ResultShop TabRecommendationShop TabSearch ResultTokopedia (ID only)RecommendationTokopedia (ID only)Search Result
      Product Card
      (PSA)
      image
      image
      image
      image
      Video Card
      (VSA)
      image
      image
      image
      image
      Additional Features(Under allowlist)
      FeatureProduct IntroductionKey Benefits & Use CasesBest Practices
      Live GMV Max: Viewer Boost LaunchViewer Boost is a traffic feature within Live GMV Max’s Target ROI campaign. It helps advertisers increase live viewership by allocating an additional budget without affecting the base ROI target.
      • Maximize Reach During Peak Seasons: Schedule boosts before major LIVE sessions to reach more audiences.
      • Kickstart New Shops & Accounts: Build traction for new sellers or TikTok accounts.
      • Elevate Host Engagement: Keep hosts motivated by increasing viewer count.
      • Amplify Hero & New Products: Give new brands or key products maximum exposure during LIVE launches.
      • Use short bursts of Viewer Boost at key moments (e.g. start of LIVE or after host changes).
      • Activate 30 minutes before the LIVE to ensure the system’s bidding algorithm can optimize properly.
      Live GMV Max: Creative Boost LaunchCreative Boost complements Live GMV Max’s Target ROI campaigns by letting advertisers allocate extra budget to specific videos for testing or promotion. It ensures high-potential creatives gain dedicated visibility while aligning with the main ROI campaign.
      • Amplify High-Potential Videos: Promote specific videos (e.g. seasonal promos or creator collabs) to drive traffic to LIVE rooms.
      • Creative Testing & Exploration: Quickly test and evaluate new creatives.
      • Strategic Creative Promotion: Promote videos focused on branding or pre-event exposure rather than direct ROI.
      • Set a small budget and short burst duration to quickly test or boost “In queue” or “Not delivering” videos for faster creative exploration.

      Why GMV Max?

      Why is it important for our customers?
      1. Get the more out of your TikTok Shop Content: GMV Max fetches all available TikTok Shop creatives, including affiliate creative, and deploys them in the form of a single, automated paid advertising campaign
      2. No more guesswork: GMV max automates the end to end campaign creation and optimization, making it easy and seamless to launch a paid advertising campaign
      3. Increase your TikTok Shop Sales: GMV Max helps maximize your total sales including organic, providing your TikTok Shop with incremental GMV that would not otherwise be attainable
      How is GMV Max better for our customers?
      1. Easy campaign set-up and optimization : Select the products, an ROI target, and your budget, and leave the rest to be automated.
      2. Spend budgets more efficiently: Maximize results without overspending driven by cost controlling bidding models.
      3. Maximize Shop revenue: GMV Max focuses on growing your bottom line, with incremental revenue as the key metric for business growth.
      4. Improve traffic from all content: GMV Max optimizes all TikTok Shop traffic sources to maximize ROI and provides a holistic view of performance.
      Customer Base and Advantages
      Customer baseAdvertising targetDegree of adaptationGMV Max Exclusive BenefitsGMV Max AdvantagesCustomer's main operational requirements
      Ordinary advertising merchantsProduct☆☆☆☆☆
      • Active automatic compensation when ROI does not meet the target
      QCPX - Merchants who advertise GMV Max have the opportunity to receive vouchers provided by the platform, which can improve advertising conversion efficiency and drive ad delivery.
      1. One-click selection of all videos, the system helps merchants make selections in the materials;
      2. One-click general advertising all ad placement, automatically matching the best traffic;
      3. Automate the creation and management of advertising plans, no need to stack infrastructure, maximize ad delivery
      4. Optimize organic traffic; give merchants more organic exposure by perturbing ranking to promote organic GMV growth
      1. [Online] View product and video reports to understand product and video effects.
      2. [Online] Increase ad spending and boost GMV during big promotions.
      LIVE
      Merchants with Refined Operation Ads (more than 50 new advertising plans per day)Product☆☆☆☆
      1. Optimize natural traffic; give merchants more natural exposure by perturbing natural sorting to promote natural GMV growth
      Automation improves placement efficiency and saves manpower
      1. [Online] Give a budget for the new product and test the effect of the new product.
      2. [Online] Boost for videos and explore video effects
      3. [Online] Increase advertising consumption and boost GMV during big promotions.
      4. [Online] Manually add custom videos and add product anchor
      LIVE
      Never advertised/almost never advertised to advertising merchantsProduct☆☆☆☆☆
      1. Simple creation, one-click optimization of products, materials, ad places, and ultra-low learning costs
      2. Automate the creation and management of advertising plans to save manpower
      3. The system recommends suitable products and ROI-based bidding based on industry conditions
      4. Target ROI mode, ROI controllable
      Data attribution and reporting are consistent with Seller Center's operating data, seamlessly understood
      1. [Planned] Disclose the incremental effect after investing GMV Max
      [Planned] AIGC production video material
      LIVE
      New merchants in the ShopProduct☆☆☆☆☆
      1. One-click general advertising Feed/Shop Tab/search ad place, general advertising Video and Product card genres, low-cost start-up advertising without video materials
      2. Batch authorization of influencer materials can be set, and the materials will be automatically added and used after production.
      LIVE
      Merchants who need multiple agents for horse racingNot suitable

      How to set-up GMV Max?

      GMV Max is available via TikTok Ads Manager and Seller Center.

      Step 1: Payment

      TikTok Ads Manager
      • Available creditline: Overall creditline amount (Only monthly invoice)
      • Available Cash: Overall cash amount
      • Available ad credit: Overall ad credit amount
      • Payment method: Types of payment methods linked
      • Billing Option: shows the payment methods
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      Promotions
      • You can find all the information about the ad credit promotion on this page.
      image
      Invoices
      • You can find all the invoices on this page
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      Transactions
      • Transaction: This page displays the transactions that have been made, including balance top-ups and bill payments.
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      • Cost: This page shows the daily ad spend for each campaign.
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      Step 2: Account Authorization

      How to authorize an ad account to run a LIVE GMV Max campaign in Business Center: Details here
      • For shop users, all these assets need to be in Shop BC
      • For agency users, all these assets need to be in Partner BC
      • Videos in linked TikTok accounts can be utilized by GMV Max automatically
      • Shop users also need access to Seller Center if they create GMV Max in Seller Center
      • Agency users need to apply for GMV Max authorization from Partner BC to create GMV Max
      • For agency users, they can designate an ad account as the GMV Max account during the GMV Max authorization application process
      • The GMV Max ad account, TikTok accounts, and TikTok Shop need to be in the same BC for running GMV Max
        • Users who want to create GMV Max must have permission for the GMV Max ad account, TikTok accounts, and shop ad promotion
          • Only the ad account set as GMV Max account in Seller Center can be used to create GMV Max

            Step 3: Set-up at Seller Center

            StepsReference
            • Ensure user has admin or Ads Tab access to Seller Center
            • Within Seller Center, access the Shop Ads tab
              • Click Create campaign
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            • Create campaign
              • Select Promote Products
            • Products selection
            You can choose to promote all products or click the "Add product" button to select products from the list1) If you want to create GMV Max campaigns for all products, you have to close all VSA ads at ad group level across all other ad accounts. The VSA ad groups in the same ad account and all PSA campaigns will automatically stop delivering.2) If you want to create GMV Max campaigns for specific products, you have to close the corresponding VSA ads at ad level across all other ad accounts. The corresponding VSA ads in the same ad account and all PSA campaigns will automatically stop delivering.3) One product can only exist in one Product GMV Max campaign, turn off the original campaign before creating a new one for the same products.
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            Optimization Goal & Budget
            • Select Gross Revenue
            • Input Product ROI target
              • There will be a recommended ROI. Please follow the recommended value.
            • Input Budget
            There will be a recommended budget. Please follow the recommended value.Common mistakes:1) I ran VSA/PSA before, the ROI = 3, I set the targeted ROI of Product GMV Max = 3, WRONG! VSA/PSA only calculates the ads GMV of products, but Product GMV Max calculates the total non-live GMV of products. Please set the proper targeted ROI based on your ideal average cost per order.2) I ran VSA/PSA before, starting with a lower ROI the ads can spend budget more easily, I can adjust the ROI later, WRONG! Product GMV Max only spends budget when it can achieve the targeted ROI, set the value you want or the lowest value you can accept, do not set a low value and increase it. You can set a high value and decrease it.
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            Ads performance check
            • Seller Center --> Shop Ads --> Product/Live GMV max tab
            The seller can check the performance of the ad campaign, pause and restart the ad campaign here. Product GMV max provides the reporting by product level with orders and gross revenue metrics. For Indonesia, reporting includes both TikTok and Tokopedia placements with no breakdown.Advertisers can export all product and creative data across multiple campaigns in a single click — supporting up to 100K rows.To the right of each campaign, click "..." to see the "change log". Log data only available end June onwards.Directly access specific campaign, product and video pages, with previous reporting date range and filters maintained, without having to navigate from home dashboard and reselect parameters every time.
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            Ad review rejected status in video level reporting and option to appeal.image

            Step 3: Set-up at Ads Manager

            Feature
            Feature Description
            Screenshot
            TTAM Home Page
            1. On the navigation bar of TikTok Ads Manager, advertisers can click "GMV Max ads" to access the GMV Max welcome page.
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            GMV Max Welcome Page
            1. On the GMV Max Welcome Page, advertisers can learn about what GMV Max ads are, including Product GMV Max and Live GMV Max
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            GMV Max Welcome Page - Create campaign (There is GMV Max Ad Account set up)NOTE: Since GMV Max campaigns can only be created and run in the GMV Max Ad Account, advertisers must set one ad account as the GMV Max Ad Account.
            1. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and Live GMV Max campaigns.
            2. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
            3. The "Needs authorization" sign appears under a specific TikTok Shop if there is no GMV Max Ad Account set up for it. Advertisers will be directed to another pop-up window after selecting this shop and clicking the "Next" button, which asks them to create a GMV Max Ad Account that will be used to create GMV Max campaigns for this shop.
            Clicking "Next" confirms the GMV Max Ad Account setup and directs advertisers to the GMV Max Campaign Creation page.
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            (Campaign Creation landing page)
            GMV Max Welcome Page - Create campaign (An ad account has been set up as the GMV Max Ad Account)
            1. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and Live GMV Max campaigns.
            2. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
            3. If an ad account has been set up as the GMV Max ad account for their TikTok Shop, advertisers can select their TikTok Shop directly and click "Next".
            Then, advertisers will be directed to the GMV Max Campaign Creation landing page.
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            (Campaign Creation landing page)
            GMV Max Welcome Page - Create campaign (Change to a new GMV Max Ad Account )
            1. The ad account displayed on the navigation bar will be set as the GMV Max Ad Account. Advertisers can select another Ad Account on this toggle if they wish to switch accounts.
            2. The "Create campaign" button on the right-hand side of the GMV Max welcome page allows advertisers to create both Product GMV Max and LIVE GMV Max campaigns.
            3. A pop-up window will appear once advertisers click the "Create campaign" button, allowing them to choose a TikTok Shop they wish to promote via GMV Max ads.
            4. The "Needs authorization" sign appears under a specific TikTok Shop if there is no GMV Max Ad Account set up for it. Advertisers will be directed to another pop-up window after selecting this shop and clicking the "Next" button, which asks them to create a GMV Max Ad Account that will be used to create GMV Max campaigns for this shop.
            Clicking "Next" confirms the GMV Max Ad Account setup and directs advertisers to the GMV Max Campaign Creation page.
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            (Campaign Creation landing page)
            Select a TikTok to continue - Unavailable Shop
            1. Unavailable shop - The current ad account can't create GMV Max for the TikTok Shop.
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            Set a Product GMV Max Campaign

            Create a Product GMV Max Campaign
            Campaign Creation - Select Product GMV Max
            1. Selecting "Promote products" means creating a Product GMV Max campaign by using short-form videos or product images.
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            Campaign Creation - Product Selection
            1. Product GMV Max campaigns promote all products in the selected TikTok Shop by default.
            2. It is possible for advertisers to promote a few products in the selected TikTok Shop by unselecting "Promote all products in TikTok Shop", and then clicking "Add product" to select products to promote.
            3. In the side drawer that appears after clicking "Add product", advertisers can select products to promote via GMV Max. Products can be searched by name, SPU ID, and SKU ID as well as sorted by availability and category for advertisers.
            Product information includes product name, retail price, historical sales, quantity.
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            Campaign Creation - Product SelectionPromoting all products isn't available)
            1. Promoting all products in TikTok Shop may not be available because some products have already been used in the active Product GMV Max campaigns. The advertiser must manually add products to their newly created Product GMV Max campaign in this case.
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            Campaign Creation - Optimization goal and bid strategy setting
            1. Advertisers can choose Gross revenue as their Optimization goal.
            Advertisers must specify a Product ROI target for the Gross revenue optimization goal. Under the Product ROI target box, advertisers can find a recommended ROI target value; a Gross revenue-Cost chart illustrates why it is recommended.
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            Campaign Creation - Budget and Schedule setting
            1. Advertisers can set a daily budget based on a recommended value.
            The Product GMV Max campaign can be scheduled by advertisers.
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            Campaign Creation - Creative selection
            1. The default setting for Product GMV Max campaigns will automatically select ad creatives to optimize performance
            2. By clicking on "Manage creatives" you see which creatives will be included in your campaign, you can click “Manage creatives”. This will also allow you to Manually select creatives and add additional creatives
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            For those indicated as Unavailable, click "Get permission" or "Edit access" to complete one-off authorizationIf you have >50 available TikTok accounts, system will only select the first 50, so please double check to ensure these are the intended accounts, and if not then deselect and select another account
            Campaign Creation - Managing Creatives - Creative Sources
            1. See the video sources and TikTok accounts GMV Max is pulling content at during ad creation. To edit your Video Sources, click in “Video Sources”
            2. Clicking on "video sources" will show you all available sources your videos are coming from. Authorized posts include all posts from authorized TikTok Accounts and posts authorized via Spark Code. Affiliate posts are posts authorized via Affiliate Mass Authorization
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            Campaign Creation - Managing Creatives - Creative SourcesYou can see the videos that will be included in your GMV Max campaign in the Creative Library. These videos are pulled from the TikTok Accounts and Video sources selected.image
            Campaign Creation - Managing Creatives - Custom Posts You can add more posts to your campaign by selecting “Custom posts”. This allows you to find organic content from your authorized TikTok account and add a product link to it Resources -> [Shop Ads | PSO] Add customized posts into Product GMV Max campaignsimage
            Campaign Creation - Managing Creatives - Manual SelectionClick on “Switch to manual” to manually choose which creatives will be included in your campaign Here you can select up to 50 posts from your authorized TikTok Accounts to be manually added in your campaignimage
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            Campaign Creation - Set up a campaign name
            1. Advertisers can name their Product GMV Max campaigns here.
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            Campaign Creation - Publish a Product GMV Max campaign(No conflicting VSA/PSA/LSA campaigns)
            1. Advertisers can review the Targeting summary and video or product card previews before publishing a Product GMV Max campaign.
            2. Launch a Product GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
            3. When the campaign is successfully published, a pop-up window will appear.
            You can search for the campaign by its campaign name, campaign ID and product ID.
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            Campaign Creation - Publish a Product GMV Max campaign(There are conflicting VSA/PSA/LSA campaigns)
            1. Launch a Product GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
            2. A pop-up window will appear when there are conflicting VSA/PSA/LSA campaigns running. By clicking the "Confirm" button, advertisers can automatically pause all the conflicting ads.
            3. Having paused these conflicting ads, advertisers can successfully publish the Product GMV Max campaign.
            4. Advertisers can export all product and creative data across multiple campaigns in a single click — supporting up to 100K rows.
            5. To the right of each campaign, click "..." to see the "change log". Log data only available end June onwards.
            [Launching in July] Directly access specific campaign, product and video pages, with previous reporting date range and filters maintained, without having to navigate from home dashboard and reselect parameters every time.
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            Ads dashboard - View campaign details - View creative detailsAd review rejected status in video level reporting and option to appeal.image

            Set a Live GMV Max Campaign

            Pre-requisites: A GMV Max authorized ad account has to be set before running GMV Max
            Instructions
            Reference
            • Under Shop Ads > Account Management > You should have a dedicated GMV Max account set-up in order to successfully run GMV Max
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            • The TikTok account intended to run LIVE GMV Max should be connected with permissions
              • Go to Shop Ads tab > Account Management > TikTok Accounts
              • Click "Get Permission" OR
            Click "Connect account" if you do not see the desired account under "Available TikTok accounts"
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            1. Seller Center Set-up
            StepsReference
            • Ensure user has admin or Ads Tab access to Seller Centre
            • Within Seller Center, access the Ads tab
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            • Click "Create GMV Max ads"
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            • Create campaign
              • Marketing goal > Select Promote LIVE
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            LIVE Source
            • Select LIVE Source (TikTok Identity/UID) where you will promote your LIVE from
            Note: if you are unable to select LIVE source, it means you have an existing LSA / previous LIVE GMV Max campaign active with the same identity. To rectify:
            1. Ensure all LSAs are turned off on ad group level
            2. Ensure other LIVE GMV Max campaigns are deleted or restart previous LIVE GMV Max campaigns instead of creating a new one
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            Optimization goal
            • (Auto-selected) Ensure Gross revenue is selected
            LIVE ROI Target
            • {Auto-filled) We highly recommend using the given LIVE ROI target to ensure sufficient delivery for your campaign. An ROI target too high may cause slow delivery.
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            Budget
            • Indicate your daily budget. The recommended budget is based on your historical spending or category benchmarks. We recommend following the given budget that is enough to cover your usual LSA cost
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            Creative
            • LIVE-to-LIVE & Video-to-LIVE creative type will be automatically utilized for LIVE GMV Max
            "Existing video" refers to all videos that are under your chosen TikTok account. They do not need to have a product link to be used.
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            Schedule
            • Default: Run ads continuously
              • You may pause your campaign via the same ads tab
            • Campaigns to be run for 2 weeks ideally - if this is not possible, at least 3-5 days
            • The campaign will go LIVE whenever your LIVE from the selected identity starts
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            Click Publish to begin your campaign!
            • Note: When publishing, clients will be required to acknowledge that other LSA campaigns in the same ad account will be paused
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            1. TTAM Set-up
            LocationSetup InstructionsScreenshoot
            Seller Center -> Shop Ads tab -> Manage Account
            1. Only Shop admin can make this setting
            2. Log into Seller Center of the shop, click on the Shop Ads tab on the left
            3. Click on Manage account to the right of the ad account name
            4. Click on Add GMV Max account
            *Note: Shop ads tab in Seller Center will display ads data of the primary ad account, but an ad account set as primary ad account cannot run GMV Max. You can set the GMV Max ad account as primary ad account to see GMV Max data in Seller Center Shop Ads tab
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            Shop Business Center
            1. Only Shop BC admin can make this setting
            2. Log into Shop Business Center
              1. Go to the Advertiser accounts tab, select the ad account and click Assign new member. You can assign ad account permission here
              2. Go to the Shops tab, select the shop and click Assign new member. You can assign shop ad promotion permission here
              3. Go to the Members tab, select the user and click on Assign. You can assign TikTok accounts ad permission here
            3. For users who want to create GMV Max, please make sure you have assigned them permissions for GMV Max ad account, Shop ad promotion, and TikTok accounts ad permission
            Ad account permissionimageimageShop ad promotion permissionimageimageTikTok accounts ad permissionimageimage
            TTAM -> GMV Max tab
            1. Once all the above settings are completed, ensure that a user with full permissions logs into the GMV Max ad account in TTAM
            2. Click the "Choose a TikTok shop" button and select the TikTok Shop you wish to promote via GMV Max ads
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            Feature
            Feature Description
            Screenshot
            Other Usage Notes
            Campaign Creation - Select LIVE GMV Max
            1. Selecting "Promote LIVE" means creating a Live GMV Max campaign by using livestreams.
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            Campaign Creation - LIVE Source Selection
            1. Using the toggle in LIVE source, select a live room to promote.
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            There is no separate campaign creation for LIVE-to-LIVE and video-to-LIVE ads for LIVE GMV Max campaigns. Advertisers won't have to select videos for their video-to-LIVE ads, it will be automatically selected. This is how a LIVE GMV Max campaign selects video creatives:
            1. How videos are selected: Top-performing video creatives based on the past 30 days of data under the same TikTok Identity will be automatically utilized to run video-to-LIVE
              1. Affiliate creatives under a different TikTok account will not be utilized
              2. Video creatives previously rejected as ads will not be utilized
            2. How budget is allocated: Budget will be allocated based on each video's performance in boosting LIVE results
            3. LIVE-to-LIVE creative will still be utilized, budget will be allocated based on performance
            Campaign Creation - Optimization goal and bid strategy setting
            1. Advertisers can choose Gross revenue as their Optimization goal.
            Advertisers must specify a LIVE ROI target for the Gross revenue optimization goal. Under the LIVE ROI target box, advertisers can find a recommended ROI target value; a Gross revenue-Cost chart illustrates why it is recommended.
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            Please note: Advertisers who set ROI targets that are too high compared to the recommended values will receive the following notification.image
            Campaign Creation - Budget and Schedule setting
            1. Advertisers can set a daily budget based on a recommended value.
            Advertisers can schedule the LIVE GMV Max campaign based on the duration of live streaming.
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            Campaign Creation - Set up a campaign name
            1. Advertisers can name their LIVE GMV Max campaigns here.
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            Campaign Creation - Publish a LIVE GMV Max campaign
            1. Advertisers can review the Targeting summary and LIVE or existing video previews before publishing a LIVE GMV Max campaign.
            2. Launch a LIVE GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
            When the campaign is successfully published, a pop-up window will appear.
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            Campaign Creation - Publish a LIVE GMV Max campaign(There are conflicting VSA/PSA/LSA campaigns)
            1. Launch a LIVE GMV Max campaign by clicking the "Publish" button at the bottom of the campaign creation page.
            2. A pop-up window will appear when there are conflicting VSA/PSA/LSA campaigns running. By clicking the "Confirm" button, advertisers can automatically pause all the conflicting ads.
            Having paused these conflicting ads, advertisers can successfully publish the LIVE GMV Max campaign.
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            • Through the Mutually Exclusive Ads Deactivation Feature, sellers are able to instantly pause conflicting TTAM campaigns (VSA/PSA/LSA) across all ad accounts with a single click ("Confirm" button). Currently, this feature applies to all GMV Max campaigns. For more information about this feature, please refer to [Shop Ads | PSO] Mutually Exclusive Ads Deactivation for GMV Max
            Mutually Exclusive Ads Deactivation will not be effective when selecting non-official TikTok accounts as the LIVE source.

            How to run GMV Max by Tokopedia?

            • To get started with TikTok Ads, you will need;
            Key requirements
            1. A TikTok Shop account (which you would already have)
            2. Business Center account (register here)
            Account setup guideTo set up GMV Max, follow these steps:
            1. Access Seller Center → Go to "Ads" in ShopTokopedia Seller Center.
            2. Create Campaign → Select GMV Max, then click "Create New Campaign."
            3. Set Details → Name your campaign, choose dates, set a budget, and select products to promote.
            4. Optimize Settings → Choose Product GMV Max, set a minimum ROAS, and enable auto-optimization.
            5. Target Audience → The system will auto-optimize based on user interaction.
            6. Launch → Click "Start Campaign" and let the system optimize your ads. 🚀
            To set up Custom Ads on ShopTokopedia, follow these steps:
            1. Log into Seller Center → Must be a Store Owner, Main Admin, or Advertising Manager.
            2. Go to Shop Ads → Click Shop Ads in the Seller Center menu.
            3. Create/Connect Ad Account → Set up or link your business center and ad account.
            4. Link TikTok Account → Follow the steps, then click Create Campaign.
            5. Create Custom Ads
            6. Click Create Custom Ads in TikTok Ads Manager.
            7. Choose Product Sales as your campaign goal.
            8. Select Shop as your product source.
            9. Complete the setup and publish your ad.
            10. Choose Ad Type → Set up:
              1. Video Shop Ads
              2. Live Shop Ads
              3. Product Listing Ads 🚀
            • Ads best practices
            PracticesDetailsPractical example
            ROIFollow the recommended ROI target based on your product category. Going beyond the target may result in a highly concentrated conversion focus, which can limit upper-funnel engagement and discovery.If your product’s category has a recommended ROI target of 3.5, setting it too high (e.g., 5.0+) may restrict traffic and reduce overall ad efficiency.
            ACA (Affiliate Creative Ads)Use Affiliate Creative Ads to leverage content from creators already promoting your products. This allows you to run ads using authentic user-generated content (UGC) without producing new creatives yourself.If you are running an affiliate campaign with creators, convert their videos into Affiliate Creative Ads to reach a wider audience with trusted social proof.

            GMV Max Campaign Strategies

            How to evaluate performance

            • GMV Max leverages all available creatives automatically and deploys them in form of a "super campaign", which does not require any operational inputs from the seller
            • GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max.
            As a result, all orders generated from promoted products, including those from organic content and affiliate orders, will be counted as GMV Max.Based on this unique attribution method of GMV for Product GMV Max, we suggest sellers to compare the total non-LIVE GMV before and after implementing Product GMV Max to ascertain any incremental GMV. However, do not draw comparisons between the GMV of Product GMV Max and Ads GMV of VSA/PSA, as these two metrics are attributed differently.
            VSA/PSA GMV
            Product GMV Max GMV
            Attribution Window
            7 days
            Real-time, when campaign is active
            Attribution Method
            7-day click & 1-day view
            Shop Level
            1-day click
            Product Level
            Including Organic GMV or not
            NO
            YES
            1. Check the total non-LIVE GMV of promoted products
              1. Log into the Seller Center, and click Data Compass -> Product
              2. Modify the metrics to display the GMV and LIVE GMV of the products, and you can obtain the non-LIVE GMV by calculation
                • The non-LIVE GMV here excludes the platform price subsidy and should be lower than the GMV that you can obtain from the ads dashboard, which includes the platform price subsidy
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            • You can also check the SKU orders of selected product in this dashboard, which should be equal to the SKU orders what you can obtain from the ads dashboard (Orders and SKU
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                1. Change the time window to check if there is an incremental GMV for promoted products before and after implementing Product GMV Max
                  • *Note: Organic GMV naturally fluctuates over time. Consequently, sellers may notice a decrease in non-LIVE GMV when organic GMV drops, particularly after promotional periods. If there is a significant dip in organic GMV, the overall non-LIVE GMV will inevitably decline as well. For this reason, such periods are not ideal for evaluating the effectiveness of Product GMV Max, as it could lead to the mistaken perception that the ads are ineffective, when in fact the decline is due to a decrease in the organic GMV of the product.
                1. No incremental GMV? Check whether the ROI target/Budget setting is appropriate
                Some sellers have reported that they didn't get incremental GMV after implementing Product GMV Max. The common reasons are:
                1. Set an ROI target which is higher than the recommended value (historical level), which negatively impacts ad performance. It's normal to observe reduced spending when increasing the ROI target.
                2. Set a low budget, resulting in ads not running to their full potential.
                Recommended ROI target = historical non-LIVE GMV of products / historical ads cost spent on products
                • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
                You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rateRecommended budget = 2 * historical non-LIVE GMV of products / ROI target
                • Please provide 100% more budget to ensure there is room for non-LIVE GMV growth
                • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
                Please increase the budget on time and always keep the budget consumption rate below 80%
                1. Compare the performance of Product GMV Max with VSA/PSA
                In some situations, sellers just want to compare the performance of Product GMV Max with VSA/PSA. They can calculate the ROI of VSA/PSA and compare it with the ROI of Product GMV Max. However, do not compare the ROAS of VSA/PSA with the ROI of Product GMV Max. As we mentioned, Ads GMV is attributed differently, ROAS cannot be compared with ROI.
                VSA/PSA
                Product GMV Max
                ROAS
                Ads GMV / Ads Cost
                -
                ROI
                non-LIVE GMV of promoted products / ads cost spent on promoted products
                Ads GMV / Ads Cost
                Below is a typical case for a seller who runs VSA/PSA and Product GMV Max separately:
                Example
                VSA/PSA
                Product GMV Max
                Date
                May 1st
                May 1st
                Ads Cost
                100 USD
                150 USD
                Ads GMV
                300 USD
                - 160 USD Ads GMV of promoted products on May 1st
                - 40 USD Ads GMV of promoted products from May 2nd to May 7th
                - 100 USD Ads GMV of other products from May 1st to May 7th
                - 50 USD Organic GMV of promoted products on May 1st, which aren't reported on VSA/PSA
                450 USD
                - 450 USD Ads GMV of promoted products on May 1st (including organic)
                - 120 USD Ads GMV of other products on May 1st, which aren't reported on Product GMV Max
                ROAS
                (160+40+100) / 100 = 3
                -
                ROI
                (160+50) / 100 = 2.1
                450 / 150 = 3
                Sellers can obtain the non-LIVE GMV of products on Seller Center following the guidance described earlier and easily calculate the ROI of VSA/PSA. Some sellers run VSA/PSA and Product GMV Max concurrently, but for different products. They too can calculate the ROI of the products in VSA/PSA and compare it with the ROI of Product GMV Max. Even though the products are different, we can determine which ads are more efficient by comparing the ROI. As 1/ROI is the marketing cost rate, a higher ROI always signifies higher efficiency.How to evaluate performance

                Advanced Campaign Optimization Plan

                As GMV max is entirely automated, there are few optimization levers an advertiser can pull. The idea with GMV max is that by automating the optimization for clients, clients now have more time to focus on creatives.
                Lever
                Methods
                Value and why it works
                1. Add high quality creatives
                PaidEach campaign essentially creates many ad groups and designates a handful of creatives to those ad groups. Those creatives are tested and optimized in real time against different audiences, bids, placements, and formats. Just like with custom VSA ads, campaigns need to continuously have fresh creatives in order to avoid creative fatigue
                1. Lower ROI target
                PaidIn order for a campaign to scale, it must be meeting the ROI target defined by the client. When campaigns stop spending, its likely that if the campaign were to spend more, the ROI target would be jeopordized. In order to avoid this, the campaign stops spending. By lowering the ROI target, campaigns have more room to spend at a lower return, and therefore campaign spending picks up.
                1. Turn on Promotion Days
                PaidEmpower sellers to lower ROI targets during key promotion periods in order to boost GMV and maximize overall shop profit.
                1. Use Maximum delivery
                Paid Test of Maximum delivery on specific products that are generating lower sales than expected. Please note that Max delivery does not optimize towards an advertiser's target ROI and some degree of ROI fluctuations should be expected.
                1. Use Creative Boost
                PaidAllocate extra daily budget to manually promote specific videos advertisers believe are high-potential but under-delivered. Note that over 80% of the extra budget will be spent, but ROI is not guaranteed.
                1. Increase product attractiveness
                Merchandising(organic)The more attractive a product is to a consumer in terms of pricing, the more sales will happen. When organic GMV increases, the ROI attainment is higher, and therefore the campaign has more room to spend while maintaining profitability.
                1. Increase organic content
                OrganicWhen there is more organic content in the ecosystem, it's likely that more sales will happen. When organic GMV increases, the ROI attainment is higher, and therefore the campaign has more room to spend while maintaining profitability.

                Industrial strategies

                View more Industrial strategies👉Industrial Operations Assets Library
                VerticalScenarioEN links
                FashionScenario 1: Cold start new producthttps://www.tiktok.com/business/library/Fashion_cold_start_EN.pdf
                Scenario 2: Build a hero product
                Scenario 3: Supercharge hero product
                - Scenario 4: Seasonal mega sales
                - Scenario 5: Full funnel
                BeautyScenario 1: Cold start new producthttps://www.tiktok.com/business/library/Beauty_cold_start_EN.pdf
                Scenario 2: Build a hero product
                Scenario 3: Supercharge hero product
                - Scenario 4: Seasonal mega sales
                - Scenario 5: Full funnel
                F&BScenario 1: Cold start new producthttps://www.tiktok.com/business/library/FnB_cold_start_EN.pdf
                Scenario 2: Build a hero product
                Scenario 3: Supercharge hero product
                - Scenario 4: Seasonal mega sales
                - Scenario 5: Full funnel
                ROI Set
                image.png

                Assets

                1. Creative Assets
                Category
                Details
                Doc
                From Help CenterHow to make creative assets available for your Product GMV Max campaignhttps://ads.tiktok.com/help/article/how-to-make-creative-assets-available-for-your-product-gmv-max-campaign
                AI in TikTok Ads Manager
                Introducing advertisers to TTCChttps://docs.google.com/presentation/d/161sngW-m2lJeBkNd1Dc3p5g4_e3hAW0cwO7KtU3gU00/mobilepresent?slide=id.g26ff3923d42_0_184
                Introducing advertisers to TTCC+
                one pager
                Product Manual
                Platform/Bussiness ToolsTikTok Symphony Assistant
                AI-powered virtual assustant
                https://ads.tiktok.com/business/copilot/standalone?locale=en&deviceType=pc
                TikTok One
                One-stop destination for creative solutions
                TikTok Creative Center
                Top Assetes
                1. Affiliate Creator Assets
                Category
                Details
                Doc
                From Help CenterAffiliate creatives for TikTok Shop Adshttps://ads.tiktok.com/help/article/about-affiliate-creatives-for-tiktok-shop-ads?lang=en
                Authorize affiliate videos for Ads
                Ads commission rates
                MaterialsBuild Affiliate[For Seller] How to Build Affiliate Network in TikTok
                ACA Guide book
                Performance Optimization Guide

                Performance Optimization Guide

                Product GMV Max
                PGM Self Debug SOPA. Set-up trouble shooting
                1. Lack Access
                • To run Product GMV Max in Seller Center, a user would need:
                  • Access to operate shop officia🔎l TikTok account and Shop Ads tab in Seller Center (Shop Admin Role)
                  • Access to operate the ad account and linked TikTok accounts in Business Center (BC Admin Role)
                    • Ensure that all linked TikTok accounts are assigned to the user with advertising permissions
                image
                1. Product Unavailable
                • Due to factors such as violations or out-of-stock issues, products that are unavailable on the e-commerce side cannot be used to create ads
                • If you turn off the original campaign and notice the product status is unavailable when creating a new one, please wait around 5 minutes for the system to release the product from the old campaign
                • In other situations, raise an issue to your sales rep with the affected Product ID
                B. Performance Troubleshooting
                1. Poor ROI Achievement
                This content is only supported in a Feishu Docs
                1. Low Spending
                This content is only supported in a Feishu Docs
                BAU Best Practice (BAU period)
                LeverBest Practice
                Product Selection
                1. Try to use all products
                  • Maximize delivery to obtain more GMV
                  • Monitor data for the entire shop to see incremental GMV directly
                2. Select well-selling products to see solid results
                  • The larger the original GMV, the more incremental GMV will be obtained after use
                  • Even if non-well-selling products' GMV spikes by 50%, the small scale can easily be lost amongst daily GMV fluctuations, obscuring the increase
                ROI & Budget Setting
                1. Set an appropriate ROI target to maximum delivery
                  • Appropriate ROI target = Historical non-LIVE GMV of products / Historical ad cost spent on products. You can just follow the recommended ROI which is calculated in this way
                  • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
                  • You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rate
                2. Set a sufficient budget to maximum delivery
                  • Recommended budget = 2 * Historical non-LIVE GMV of products / ROI target, provide 100% more budget to ensure there is room for non-LIVE GMV growth. You can just follow the recommended budget
                  • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
                  • Please increase the budget on time and always keep the budget consumption rate below 80%
                3. Do not change the ROI target too frequently, no more than once per day
                  • Product GMV Max achieves the ROI goal at the day level. You may experience low ROI in the morning, but high ROI in the afternoon. This is because ads will conduct more exploration actions in the morning. Please don't increase the ROI target when you see low ROI until the day ends
                  • Frequent adjustment of the ROI target will make it difficult for the ad system to learn. For each set ROI target, you should at least run for two full days to get relatively accurate data before making adjustments
                Creative Suggestions
                1. Use auto-select videos instead of manual selection
                  • Manual selection is highly limited. It excludes the use of multi-anchor videos and ACA videos, and the system won't automatically explore creatives to get better performance or distribute budgets across creatives to achieve a higher efficiency.
                  • It is strongly recommended to use Auto-select in GMV Max to maximize campaign performance
                2. Authorize affiliate videos for ads to get better results
                  • Affiliate videos often have better quality, leading to better ad performance, especially videos with good performance on organic side. This can also make Product GMV Max's signal synergy-based enhanced delivery more efficient, bringing more incremental GMV
                  • What's more, orders from affiliate videos require an additional commission fee. You can appropriately raise the ROI target to compensate for this part of the commission expenditure. The increase would mainly depend on the percentage of affiliate GMV and the commission rate
                3. Post more videos with a product anchor link in your own TikTok accounts
                  • Golden rule: More videos, more GMV
                  • You can add more creatives by the following actions.
                    • Post videos with product anchor links in Tiktok Official Account, TikTok Business Accounts or Available TikTok Accounts in the Shop's Seller Center
                    • Add more TikTok accounts with videos that have product anchor links into the shop's Seller Center (e.g. Influences' TikTok Accounts, Shop Marketing TikTok Accounts)
                    • Add more Spark ads posts with product anchor links into the Creative Library on TTAM of the selected ad account that is running Product GMV Max (e.g. Influencers' TikTok Posts)
                Mega Sales Best Practice (Campaign period)A. Determine Client's Primary Goals
                Client Mindset I have a fixed target ROI
                I know how much I want to spend on GMV Max during the Mega Sale
                I know how much GMV I want to achieve during the Mega Sale
                Client's Main Goals
                1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                1. To spend a fixed amount of budget, allowing some ROI fluctuation
                1. To hit a certain GMV, being more flexible with ROI or budgets
                While all clients may want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic to expect the system to fulfill all. Hence, determining the primary client goals before making any Mega Sale day suggestions is of high importance. I have a fixed target ROI on GMV Max
                • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                ROI
                Budget
                • Set the ROI goal according to your target
                • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
                  • Product GMV Max
                    • Continuously produce and post new creatives with product anchor links. The campaign performance is largely dependent on the number and the quality of creatives
                    • Authorize affiliate videos for Product GMV Max if they haven't been used yet
                    • Increase product competitiveness in the market, such as lowering prices if possible, etc
                I know how much I want to spend on GMV Max during the Mega Sale
                • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
                ROI
                Budget
                • Adjust your ROI goal according to your target cost and expected GMV growth as instructed below
                • Minimally set a budget that is the desired amount to spend on that day
                • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                • Product GMV Max
                  • Lowering the ROI target can increase spending on Product GMV Max. Sellers can lower the ROI target on the day of the sales and observe cost changes over the next 2-3 hours to decide whether to further reduce the ROI to increase spending
                Take note that the above are temporary solutions and we will work on a long-term solution for sellers to ensure higher budget consumption. [NEW] Max delivery bidding strategy
                • Highly recommended for advertisers who wish to maximise budget consumption during Mega Sale Days
                • Based on the given budget within the campaign, advertisers can expect at least 80% budget consumption rate for the given time period
                • Target ROI is no longer guaranteed. Budget consumption will be the campaign's first priority, consistent with TTAM's Maximum Delivery bidding, with the goal to maximise gross revenue while fully spending the budget
                • Feature timeline:
                  • Phase 1: Backend testing, since Aug 20th
                    • Available on the backend for allowlisting
                    • Sign-ups are now unlimited in open beta. Please sign your advertiser up. The campaign will be allowlisted for the Max delivery as soon as possible, likely within 1 working day
                  • Phase 2: Frontend testing, since Oct 29
                    • Registration has not yet started
                I know how much GMV I want to get during the Mega SaleClient profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
                ROI
                Budget
                • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
                • Minimally set a budget that corresponds to the expected ad cost below
                • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                E.g. Historical GMV & ROI during Mega Sale is $1,000 USD, ROI 10, ad cost $100 USD
                Desired GMV during upcoming Mega Sale is $2,000 USD
                • ROI to set = 10/(2000/1000) = 5
                • Expected ad cost = $2000/5 = $400 USD
                Therefore, based on past performance, the seller would need to set an ROI of 5, with at least $400 USD daily budget, to achieve their target GMV of $2,000 USD.Take note that the above are temporary solutions and we will work on a long-term solution for sellers to achieve GMV goal. [NEW] Tiered ROI Target Recommendations
                • Based on historical data, we will provide three tiers of ROI targets, each with an estimated GMV that can be achieved under the corresponding target
                • Whenever you choose the highest or lowest ROI targets, we will provide three new tiered targets again to help you further adjust your goals and achieve GMV goal
                • Feature timeline:
                  • No testing stage, GA estimated on November 4th
                Emphasize Mega Sale Best Practices
                • Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
                • Ensure high and stable amount of inventory, particularly for top-performing products
                  • Limited stock for good-performing products can heavily impact GMV Max's scalability
                • Maintain a good variety and amount of creatives
                  • Limited creatives may result in creative fatigue and stagnant ad performance
                  • For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
                • Ensure price competitiveness across platforms for key sales seasons, particularly for new shops
                  • Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop
                LIVE GMV Max
                LGM Self Debug SOPA. Set-up troubleshooting If you are not able to select a TikTok Identity to run LIVE GMV Max, ensure to activate Mutually Exclusive Ads Deactivation Mutually Exclusive Ads Deactivation can be activated during the process of setting up the primary account, whether the seller has not set up a primary account yet, or wants to set up a new primary account.
                This feature allows sellers to instantly turn off conflicting TTAM campaigns (VSA/PSA/LSA) across all ad accounts with one single click, via the seller center ad creation page, instead of manually turning them off on TTAM.image
                image
                If Mutually Exclusive Ads Deactivation hasn't been activated in the primary account, it can be activated during the process of creating GMV Max campaigns.
                image
                image
                Once Mutually Exclusive Ads Deactivation is active, sellers can choose the official TikTok account to run LIVE GMV Max. Upon clicking 'publish', a notification will appear with a list of mutually exclusive ads that will be turned off, asking the seller to double-confirm.
                image
                image
                However, Mutually Exclusive Ads Deactivation will not be effective when selecting non-official TikTok accounts as the LIVE source.To disable conflicting ads for non-official TIkTok accounts, please refer to [Shop Ads | PSO] LIVE GMV Max: Exclusive Authorisation for Non-official Accounts CommdocB. Performance Troubleshooting Poor ROI AchievementThis content is only supported in a Feishu Docs
                This content is only supported in a Feishu Docs
                Low Spending
                This content is only supported in a Feishu Docs
                LeverBest Practice
                ROI Target
                • Set a reasonable ROI target based on historical performance. Sellers can directly follow the recommended ROI which will be given during the campaign creation. Note that is the the highest Target ROI that is recommended and sellers are advised to follow the recommended or lower.
                Note that the recommended ROI is currently given based on historical performance and ad cost
                • E.g. For LIVE GMV Max, past 7 days TikTok ID LIVE GMV is $1000 USD, past 7D LSA ad cost is $50 USD
                  • Recommended ROI on LIVE GMV Max: $1000/$50 = 20
                Budget
                • Set a high campaign budget to ensure continued delivery. Reminder that the budget won’t be fully utilized unless the target ROI can be met. Sellers can follow the recommended budget which will be given during the campaign creation.
                Optimization
                • If the spending is too slow after monitoring for an entire day, consider decreasing the ROI target slightly and adding more high-quality creatives.
                • If the spending is too fast after monitoring for an entire day, you can increase campaign budget or increase the ROI target if it is not their actual goal - reminder that fast spending means your campaign is performing well!
                • Avoid changing ROI target too frequently, recommended not to change more than once per day
                Liveroom selection
                • Select a good-performing liveroom (TikTok Account) to run LIVE GMV Max which goes LIVE regularly for optimal results, ideally one with >$1000 USD GMV in the last 7 days
                Creatives
                • As video-to-LIVE creatives are automatically used for LIVE GMV Max, we recommend regularly uploading videos which direct users to the LIVE / videos which feature products that will be promoted in the liveroom
                • Campaign period
                Mega Sales Best PracticeA. Determine Primary Goals
                Client Mindset I have a fixed target ROI
                I know how much I want to spend on GMV Max during the Mega Sale
                I know how much GMV I want to achieve during the Mega Sale
                Client's Main Goals
                1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                1. To spend a fixed amount of budget, allowing some ROI fluctuation
                1. To hit a certain GMV, being more flexible with ROI or budgets
                While it is common to want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic for the system to fulfill everything. Hence, determining your primary goals before the Mega Sale day is of high importance. I have a fixed target ROI on GMV Max
                • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                Bidding Strategy
                Budget
                • Target ROI
                • Set the ROI goal according to your target
                • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
                  • Follow liveroom best practices and compare performance between hosts to increase the attractiveness of the LIVE. The campaign performance is largely dependent on the quality of the liveroom
                  • Post more videos which feature products shown in the livestream and invite users to join the LIVE. Video-to-LIVE creative feature will automatically be applied on your campaigns
                I know how much I want to spend on GMV Max during the Mega Sale
                • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
                Bidding Strategy
                Budget
                • Maximum Delivery
                If prefer to stick to Target ROI - Adjust your ROI goal according to your target cost and expected GMV growth
                • Minimally set a budget that is the desired amount to spend on that day
                • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                I know how much GMV I want to get during the Mega SaleClient profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
                ROI
                Budget
                • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
                • Minimally set a budget that corresponds to the expected ad cost below
                • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                E.g. Historical GMV & ROI during Mega Sale is $1,000 USD, ROI 10, ad cost $100 USD
                Desired GMV during upcoming Mega Sale is $2,000 USD
                • ROI to set = 10/(2000/1000) = 5
                • Expected ad cost = $2000/5 = $400 USD
                Therefore, based on past performance, the seller would need to set an ROI of 5, with at least $400 USD daily budget, to achieve their target GMV of $2,000 USD.B. Other Mega Sale Best Practices
                1. Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
                2. Ensure high and stable amount of inventory, particularly for top-performing products
                  • Limited stock for good-performing products can heavily impact GMV Max's scalability
                3. Maintain a good variety and amount of creatives
                  1. Limited creatives may result in creative fatigue and stagnant ad performance
                  2. For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
                4. Ensure price competitiveness across platforms for key sales seasons, particularly for new shops
                  1. Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop

                GMV Max Metrics Explanation

                • Cost: The total amount you've spent on your ads during its schedule.
                • Orders(SKU): The number of individual SKU orders completed during the GMV Max campaign.
                • Cost per order: The average cost incurred for each order placed. (cost/orders)
                • Total gross revenue: The total gross revenue of TikTok Shop orders attributed to your campaign. It's the amount the user pays, plus TikTok Shop price subsidies provided to the user (doesn't include shipping subsidies & tax).
                • ROI: The total return on investment (ROI) from all TikTok Shop orders attributed to your campaign. (total gross revenue/cost)
                image

                GMV Max Showcases

                image
                image

                Shop Ads Incentive Policy

                1. AM Managed or GBS managed: Ongoing incentive policies for various ads apply to different seller types and campaign stages. For details, please do not hesitate to reach out to your Account Manager (AM) or GBS managed—they will be pleased to assist you!!
                2. AM UnManaged: Please access the Incentive Policy through the "Mission" section in Seller Center.
                image

                Guide For Mature Sellers

                Sellers with 1000 USD or more ads spend in the last 30 days

                GMV Max Campaign Strategies

                How to evaluate performance

                • GMV Max leverages all available creatives automatically and deploys them in form of a "super campaign", which does not require any operational inputs from the seller
                • GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max.
                As a result, all orders generated from promoted products, including those from organic content and affiliate orders, will be counted as GMV Max.Based on this unique attribution method of GMV for Product GMV Max, we suggest sellers to compare the total non-LIVE GMV before and after implementing Product GMV Max to ascertain any incremental GMV. However, do not draw comparisons between the GMV of Product GMV Max and Ads GMV of VSA/PSA, as these two metrics are attributed differently.
                VSA/PSA GMV
                Product GMV Max GMV
                Attribution Window
                7 days
                Real-time, when campaign is active
                Attribution Method
                7-day click & 1-day view
                Shop Level
                1-day click
                Product Level
                Including Organic GMV or not
                NO
                YES
                1. Check the total non-LIVE GMV of promoted products
                  1. Log into the Seller Center, and click Data Compass -> Product
                  2. Modify the metrics to display the GMV and LIVE GMV of the products, and you can obtain the non-LIVE GMV by calculation
                    • The non-LIVE GMV here excludes the platform price subsidy and should be lower than the GMV that you can obtain from the ads dashboard, which includes the platform price subsidy
                image
                • You can also check the SKU orders of selected product in this dashboard, which should be equal to the SKU orders what you can obtain from the ads dashboard (Orders and SKU
                    image
                    1. Change the time window to check if there is an incremental GMV for promoted products before and after implementing Product GMV Max
                      • *Note: Organic GMV naturally fluctuates over time. Consequently, sellers may notice a decrease in non-LIVE GMV when organic GMV drops, particularly after promotional periods. If there is a significant dip in organic GMV, the overall non-LIVE GMV will inevitably decline as well. For this reason, such periods are not ideal for evaluating the effectiveness of Product GMV Max, as it could lead to the mistaken perception that the ads are ineffective, when in fact the decline is due to a decrease in the organic GMV of the product.
                    1. No incremental GMV? Check whether the ROI target/Budget setting is appropriate
                    Some sellers have reported that they didn't get incremental GMV after implementing Product GMV Max. The common reasons are:
                    1. Set an ROI target which is higher than the recommended value (historical level), which negatively impacts ad performance. It's normal to observe reduced spending when increasing the ROI target.
                    2. Set a low budget, resulting in ads not running to their full potential.
                    Recommended ROI target = historical non-LIVE GMV of products / historical ads cost spent on products
                    • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
                    You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rateRecommended budget = 2 * historical non-LIVE GMV of products / ROI target
                    • Please provide 100% more budget to ensure there is room for non-LIVE GMV growth
                    • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
                    Please increase the budget on time and always keep the budget consumption rate below 80%
                    1. Compare the performance of Product GMV Max with VSA/PSA
                    In some situations, sellers just want to compare the performance of Product GMV Max with VSA/PSA. They can calculate the ROI of VSA/PSA and compare it with the ROI of Product GMV Max. However, do not compare the ROAS of VSA/PSA with the ROI of Product GMV Max. As we mentioned, Ads GMV is attributed differently, ROAS cannot be compared with ROI.
                    VSA/PSA
                    Product GMV Max
                    ROAS
                    Ads GMV / Ads Cost
                    -
                    ROI
                    non-LIVE GMV of promoted products / ads cost spent on promoted products
                    Ads GMV / Ads Cost
                    Below is a typical case for a seller who runs VSA/PSA and Product GMV Max separately:
                    Example
                    VSA/PSA
                    Product GMV Max
                    Date
                    May 1st
                    May 1st
                    Ads Cost
                    100 USD
                    150 USD
                    Ads GMV
                    300 USD
                    - 160 USD Ads GMV of promoted products on May 1st
                    - 40 USD Ads GMV of promoted products from May 2nd to May 7th
                    - 100 USD Ads GMV of other products from May 1st to May 7th
                    - 50 USD Organic GMV of promoted products on May 1st, which aren't reported on VSA/PSA
                    450 USD
                    - 450 USD Ads GMV of promoted products on May 1st (including organic)
                    - 120 USD Ads GMV of other products on May 1st, which aren't reported on Product GMV Max
                    ROAS
                    (160+40+100) / 100 = 3
                    -
                    ROI
                    (160+50) / 100 = 2.1
                    450 / 150 = 3
                    Sellers can obtain the non-LIVE GMV of products on Seller Center following the guidance described earlier and easily calculate the ROI of VSA/PSA. Some sellers run VSA/PSA and Product GMV Max concurrently, but for different products. They too can calculate the ROI of the products in VSA/PSA and compare it with the ROI of Product GMV Max. Even though the products are different, we can determine which ads are more efficient by comparing the ROI. As 1/ROI is the marketing cost rate, a higher ROI always signifies higher efficiency.How to evaluate performance

                    Industrial strategies

                    View more Industrial strategies👉Industrial Operations Assets Library
                    VerticalScenarioEN links
                    FashionScenario 1: Cold start new producthttps://www.tiktok.com/business/library/Fashion_cold_start_EN.pdf
                    Scenario 2: Build a hero product
                    Scenario 3: Supercharge hero product
                    - Scenario 4: Seasonal mega sales
                    - Scenario 5: Full funnel
                    BeautyScenario 1: Cold start new producthttps://www.tiktok.com/business/library/Beauty_cold_start_EN.pdf
                    Scenario 2: Build a hero product
                    Scenario 3: Supercharge hero product
                    - Scenario 4: Seasonal mega sales
                    - Scenario 5: Full funnel
                    F&BScenario 1: Cold start new producthttps://www.tiktok.com/business/library/FnB_cold_start_EN.pdf
                    Scenario 2: Build a hero product
                    Scenario 3: Supercharge hero product
                    - Scenario 4: Seasonal mega sales
                    - Scenario 5: Full funnel
                    ROI Set
                    image
                    Assets
                    1. Creative Assets
                    Category
                    Details
                    Doc
                    From Help CenterHow to make creative assets available for your Product GMV Max campaignhttps://ads.tiktok.com/help/article/how-to-make-creative-assets-available-for-your-product-gmv-max-campaign
                    AI in TikTok Ads Manager
                    Introducing advertisers to TTCChttps://docs.google.com/presentation/d/161sngW-m2lJeBkNd1Dc3p5g4_e3hAW0cwO7KtU3gU00/mobilepresent?slide=id.g26ff3923d42_0_184
                    Introducing advertisers to TTCC+
                    one pager
                    Product Manual
                    Platform/Bussiness ToolsTikTok Symphony Assistant
                    AI-powered virtual assustant
                    https://ads.tiktok.com/business/copilot/standalone?locale=en&deviceType=pc
                    TikTok One
                    One-stop destination for creative solutions
                    TikTok Creative Center
                    Top Assetes
                    1. Affiliate Creator Assets
                    Category
                    Details
                    Doc
                    From Help CenterAffiliate creatives for TikTok Shop Adshttps://ads.tiktok.com/help/article/about-affiliate-creatives-for-tiktok-shop-ads?lang=en
                    Authorize affiliate videos for Ads
                    Ads commission rates
                    MaterialsBuild Affiliate[For Seller] How to Build Affiliate Network in TikTok
                    ACA Guide book
                    Performance Optimization Guide

                    Performance Optimization Guide

                    Product GMV Max
                    PGM Self Debug SOPA. Set-up trouble shooting
                    1. Lack Access
                    • To run Product GMV Max in Seller Center, a user would need:
                      • Access to operate shop officia🔎l TikTok account and Shop Ads tab in Seller Center (Shop Admin Role)
                      • Access to operate the ad account and linked TikTok accounts in Business Center (BC Admin Role)
                        • Ensure that all linked TikTok accounts are assigned to the user with advertising permissions
                    image
                    1. Product Unavailable
                    • Due to factors such as violations or out-of-stock issues, products that are unavailable on the e-commerce side cannot be used to create ads
                    • If you turn off the original campaign and notice the product status is unavailable when creating a new one, please wait around 5 minutes for the system to release the product from the old campaign
                    • In other situations, raise an issue to your sales rep with the affected Product ID
                    B. Performance Troubleshooting
                    1. Poor ROI Achievement
                    This content is only supported in a Feishu Docs
                    1. Low Spending
                    This content is only supported in a Feishu Docs
                    BAU Best Practice (BAU period)
                    LeverBest Practice
                    Product Selection
                    1. Try to use all products
                      • Maximize delivery to obtain more GMV
                      • Monitor data for the entire shop to see incremental GMV directly
                    2. Select well-selling products to see solid results
                      • The larger the original GMV, the more incremental GMV will be obtained after use
                      • Even if non-well-selling products' GMV spikes by 50%, the small scale can easily be lost amongst daily GMV fluctuations, obscuring the increase
                    ROI & Budget Setting
                    1. Set an appropriate ROI target to maximum delivery
                      • Appropriate ROI target = Historical non-LIVE GMV of products / Historical ad cost spent on products. You can just follow the recommended ROI which is calculated in this way
                      • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
                      • You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rate
                    2. Set a sufficient budget to maximum delivery
                      • Recommended budget = 2 * Historical non-LIVE GMV of products / ROI target, provide 100% more budget to ensure there is room for non-LIVE GMV growth. You can just follow the recommended budget
                      • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
                      • Please increase the budget on time and always keep the budget consumption rate below 80%
                    3. Do not change the ROI target too frequently, no more than once per day
                      • Product GMV Max achieves the ROI goal at the day level. You may experience low ROI in the morning, but high ROI in the afternoon. This is because ads will conduct more exploration actions in the morning. Please don't increase the ROI target when you see low ROI until the day ends
                      • Frequent adjustment of the ROI target will make it difficult for the ad system to learn. For each set ROI target, you should at least run for two full days to get relatively accurate data before making adjustments
                    Creative Suggestions
                    1. Use auto-select videos instead of manual selection
                      • Manual selection is highly limited. It excludes the use of multi-anchor videos and ACA videos, and the system won't automatically explore creatives to get better performance or distribute budgets across creatives to achieve a higher efficiency.
                      • It is strongly recommended to use Auto-select in GMV Max to maximize campaign performance
                    2. Authorize affiliate videos for ads to get better results
                      • Affiliate videos often have better quality, leading to better ad performance, especially videos with good performance on organic side. This can also make Product GMV Max's signal synergy-based enhanced delivery more efficient, bringing more incremental GMV
                      • What's more, orders from affiliate videos require an additional commission fee. You can appropriately raise the ROI target to compensate for this part of the commission expenditure. The increase would mainly depend on the percentage of affiliate GMV and the commission rate
                    3. Post more videos with a product anchor link in your own TikTok accounts
                      • Golden rule: More videos, more GMV
                      • You can add more creatives by the following actions.
                        • Post videos with product anchor links in Tiktok Official Account, TikTok Business Accounts or Available TikTok Accounts in the Shop's Seller Center
                        • Add more TikTok accounts with videos that have product anchor links into the shop's Seller Center (e.g. Influences' TikTok Accounts, Shop Marketing TikTok Accounts)
                        • Add more Spark ads posts with product anchor links into the Creative Library on TTAM of the selected ad account that is running Product GMV Max (e.g. Influencers' TikTok Posts)
                    Mega Sales Best Practice (Campaign period)A. Determine Client's Primary Goals
                    Client Mindset I have a fixed target ROI
                    I know how much I want to spend on GMV Max during the Mega Sale
                    I know how much GMV I want to achieve during the Mega Sale
                    Client's Main Goals
                    1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    1. To spend a fixed amount of budget, allowing some ROI fluctuation
                    1. To hit a certain GMV, being more flexible with ROI or budgets
                    While all clients may want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic to expect the system to fulfill all. Hence, determining the primary client goals before making any Mega Sale day suggestions is of high importance. I have a fixed target ROI on GMV Max
                    • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    ROI
                    Budget
                    • Set the ROI goal according to your target
                    • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
                      • Product GMV Max
                        • Continuously produce and post new creatives with product anchor links. The campaign performance is largely dependent on the number and the quality of creatives
                        • Authorize affiliate videos for Product GMV Max if they haven't been used yet
                        • Increase product competitiveness in the market, such as lowering prices if possible, etc
                    I know how much I want to spend on GMV Max during the Mega Sale
                    • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
                    ROI
                    Budget
                    • Adjust your ROI goal according to your target cost and expected GMV growth as instructed below
                    • Minimally set a budget that is the desired amount to spend on that day
                    • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    • Product GMV Max
                      • Lowering the ROI target can increase spending on Product GMV Max. Sellers can lower the ROI target on the day of the sales and observe cost changes over the next 2-3 hours to decide whether to further reduce the ROI to increase spending
                    Take note that the above are temporary solutions and we will work on a long-term solution for sellers to ensure higher budget consumption. [NEW] Max delivery bidding strategy
                    • Highly recommended for advertisers who wish to maximise budget consumption during Mega Sale Days
                    • Based on the given budget within the campaign, advertisers can expect at least 80% budget consumption rate for the given time period
                    • Target ROI is no longer guaranteed. Budget consumption will be the campaign's first priority, consistent with TTAM's Maximum Delivery bidding, with the goal to maximise gross revenue while fully spending the budget
                    • Feature timeline:
                      • Phase 1: Backend testing, since Aug 20th
                        • Available on the backend for allowlisting
                        • Sign-ups are now unlimited in open beta. Please sign your advertiser up. The campaign will be allowlisted for the Max delivery as soon as possible, likely within 1 working day
                      • Phase 2: Frontend testing, since Oct 29
                        • Registration has not yet started
                    I know how much GMV I want to get during the Mega SaleClient profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
                    ROI
                    Budget
                    • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
                    • Minimally set a budget that corresponds to the expected ad cost below
                    • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    E.g. Historical GMV & ROI during Mega Sale is $1,000 USD, ROI 10, ad cost $100 USD
                    Desired GMV during upcoming Mega Sale is $2,000 USD
                    • ROI to set = 10/(2000/1000) = 5
                    • Expected ad cost = $2000/5 = $400 USD
                    Therefore, based on past performance, the seller would need to set an ROI of 5, with at least $400 USD daily budget, to achieve their target GMV of $2,000 USD.Take note that the above are temporary solutions and we will work on a long-term solution for sellers to achieve GMV goal. [NEW] Tiered ROI Target Recommendations
                    • Based on historical data, we will provide three tiers of ROI targets, each with an estimated GMV that can be achieved under the corresponding target
                    • Whenever you choose the highest or lowest ROI targets, we will provide three new tiered targets again to help you further adjust your goals and achieve GMV goal
                    • Feature timeline:
                      • No testing stage, GA estimated on November 4th
                    Emphasize Mega Sale Best Practices
                    • Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
                    • Ensure high and stable amount of inventory, particularly for top-performing products
                      • Limited stock for good-performing products can heavily impact GMV Max's scalability
                    • Maintain a good variety and amount of creatives
                      • Limited creatives may result in creative fatigue and stagnant ad performance
                      • For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
                    • Ensure price competitiveness across platforms for key sales seasons, particularly for new shops
                      • Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop
                    LIVE GMV Max
                    LGM Self Debug SOPA. Set-up troubleshooting If you are not able to select a TikTok Identity to run LIVE GMV Max, ensure to activate Mutually Exclusive Ads Deactivation Mutually Exclusive Ads Deactivation can be activated during the process of setting up the primary account, whether the seller has not set up a primary account yet, or wants to set up a new primary account.
                    This feature allows sellers to instantly turn off conflicting TTAM campaigns (VSA/PSA/LSA) across all ad accounts with one single click, via the seller center ad creation page, instead of manually turning them off on TTAM.image
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                    If Mutually Exclusive Ads Deactivation hasn't been activated in the primary account, it can be activated during the process of creating GMV Max campaigns.
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                    Once Mutually Exclusive Ads Deactivation is active, sellers can choose the official TikTok account to run LIVE GMV Max. Upon clicking 'publish', a notification will appear with a list of mutually exclusive ads that will be turned off, asking the seller to double-confirm.
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                    However, Mutually Exclusive Ads Deactivation will not be effective when selecting non-official TikTok accounts as the LIVE source.To disable conflicting ads for non-official TIkTok accounts, please refer to [Shop Ads | PSO] LIVE GMV Max: Exclusive Authorisation for Non-official Accounts CommdocB. Performance Troubleshooting Poor ROI AchievementThis content is only supported in a Feishu Docs
                    This content is only supported in a Feishu Docs
                    Low Spending
                    This content is only supported in a Feishu Docs
                    LeverBest Practice
                    ROI Target
                    • Set a reasonable ROI target based on historical performance. Sellers can directly follow the recommended ROI which will be given during the campaign creation. Note that is the the highest Target ROI that is recommended and sellers are advised to follow the recommended or lower.
                    Note that the recommended ROI is currently given based on historical performance and ad cost
                    • E.g. For LIVE GMV Max, past 7 days TikTok ID LIVE GMV is $1000 USD, past 7D LSA ad cost is $50 USD
                      • Recommended ROI on LIVE GMV Max: $1000/$50 = 20
                    Budget
                    • Set a high campaign budget to ensure continued delivery. Reminder that the budget won’t be fully utilized unless the target ROI can be met. Sellers can follow the recommended budget which will be given during the campaign creation.
                    Optimization
                    • If the spending is too slow after monitoring for an entire day, consider decreasing the ROI target slightly and adding more high-quality creatives.
                    • If the spending is too fast after monitoring for an entire day, you can increase campaign budget or increase the ROI target if it is not their actual goal - reminder that fast spending means your campaign is performing well!
                    • Avoid changing ROI target too frequently, recommended not to change more than once per day
                    Liveroom selection
                    • Select a good-performing liveroom (TikTok Account) to run LIVE GMV Max which goes LIVE regularly for optimal results, ideally one with >$1000 USD GMV in the last 7 days
                    Creatives
                    • As video-to-LIVE creatives are automatically used for LIVE GMV Max, we recommend regularly uploading videos which direct users to the LIVE / videos which feature products that will be promoted in the liveroom
                    • Campaign period
                    Mega Sales Best PracticeA. Determine Primary Goals
                    Client Mindset I have a fixed target ROI
                    I know how much I want to spend on GMV Max during the Mega Sale
                    I know how much GMV I want to achieve during the Mega Sale
                    Client's Main Goals
                    1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    1. To spend a fixed amount of budget, allowing some ROI fluctuation
                    1. To hit a certain GMV, being more flexible with ROI or budgets
                    While it is common to want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic for the system to fulfill everything. Hence, determining your primary goals before the Mega Sale day is of high importance. I have a fixed target ROI on GMV Max
                    • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    Bidding Strategy
                    Budget
                    • Target ROI
                    • Set the ROI goal according to your target
                    • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
                      • Follow liveroom best practices and compare performance between hosts to increase the attractiveness of the LIVE. The campaign performance is largely dependent on the quality of the liveroom
                      • Post more videos which feature products shown in the livestream and invite users to join the LIVE. Video-to-LIVE creative feature will automatically be applied on your campaigns
                    I know how much I want to spend on GMV Max during the Mega Sale
                    • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
                    Bidding Strategy
                    Budget
                    • Maximum Delivery
                    If prefer to stick to Target ROI - Adjust your ROI goal according to your target cost and expected GMV growth
                    • Minimally set a budget that is the desired amount to spend on that day
                    • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    I know how much GMV I want to get during the Mega SaleClient profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
                    ROI
                    Budget
                    • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
                    • Minimally set a budget that corresponds to the expected ad cost below
                    • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    E.g. Historical GMV & ROI during Mega Sale is $1,000 USD, ROI 10, ad cost $100 USD
                    Desired GMV during upcoming Mega Sale is $2,000 USD
                    • ROI to set = 10/(2000/1000) = 5
                    • Expected ad cost = $2000/5 = $400 USD
                    Therefore, based on past performance, the seller would need to set an ROI of 5, with at least $400 USD daily budget, to achieve their target GMV of $2,000 USD.B. Other Mega Sale Best Practices
                    1. Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
                    2. Ensure high and stable amount of inventory, particularly for top-performing products
                      • Limited stock for good-performing products can heavily impact GMV Max's scalability
                    3. Maintain a good variety and amount of creatives
                      1. Limited creatives may result in creative fatigue and stagnant ad performance
                      2. For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
                    4. Ensure price competitiveness across platforms for key sales seasons, particularly for new shops
                      1. Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop

                    GMV Max Showcases

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                    Help/Q&A

                    For general questions, please try to use our Business Platform to find more answers.
                    1. Troubleshooting
                    https://bytedance.sg.larkoffice.com/sync/GuBcdjjResVFOQbo0VBlIsjQgQf
                    1. System Abnormality Issue
                    If experiencing any of the below issues, please contact AM to submit an Athena Ticket or click Help in Help Centerimageimage
                    • Reporting metrics/attribution discrepancies
                    • Extended periods of ROI target underachievement (<80% achievement)
                    • Issues with GMV Max campaign reporting or visibility in 3M
                    • Adoption of scaling best practices (e.g., lowering target ROI) without the expected results
                    • GMV Max campaign failing to spend (no spend recorded or suddenly stops spending)
                    • Bugs or UI issues in Seller Center or TTAM

                    FAQs

                    1. Attribution
                    Question
                    Answer
                    What is the attribution for GMV Max?
                    • GMV Max Ads incorporate total paid & organic orders from promoted products/promoted liveroom when a campaign is active
                    • Standard Shop Ads incorporate total paid orders from all the products in the shop that occurred within 7 days of clicking on an ad or within 1 day of viewing an ad
                    How is GMV Max's attribution different from Standard Shop Ads?
                    1. Attribution lookback: VSA/PSA (standard shop ads) attribute 7-d click, 1-d view. GMV Max counts all conversions that happen while the campaign is active.
                    2. Attribution traffic: VSA/PSA only count conversions that come from paid traffic. GMV Max counts all conversions that happen, including Organic and Affilaite
                    3. Attribution level: VSA/PSA count any conversion that happens from a shop after a user interacts with an ad. GMV Max only counts conversions that happen for the specific product that is being promoted.
                    image
                    Why is the attribution logic different for VSA/PSA and GMV max? GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max. Therefore, GMV max includes organic GMV into its attribution logic
                    1. Bids and budget
                    Question
                    Answer
                    How do I set an ROI target We recommend using the pre-filled ROI and Budget recommendations during campaign set up. These are calculated based on your shop's previous sales.
                    1. Creatives
                    Question
                    Answer
                    Which creatives are used for GMV max?All creatives including a product link will be considered for GMV max. However, only creatives that are authorized for ads will be used as ads. Please see this doc for authorized creative list [Shop Ads | PSO] Creative Instructions for Product GMV Max
                    How do I authorize creatives for ads?
                    1. Affiliate Creative authorization / Spark codes
                    2. Posting content from the Official TikTok Account
                    3. Any content in the TikTok Accounts that have been linked to your Business Center
                    4. Upload content as Dark Posts or Ads Only mode
                    5. Mass authorized affiliate ads
                    6. More here [Shop Ads | PSO] Creative Instructions for Product GMV Max
                    What about marketing accounts? Can creatives from marketing accounts be used in GMV Max? If sellers want to use Marketing TikTok Accounts or other TikTok accounts as creative sources, they should link these accounts to their shop in the Seller Center, thereby making them Available TikTok Accounts in the Seller Center.
                    Why is GMV from unauthorized creatives counted towards my GMV max ROI? Is GMV max running ads for unauthorized videos GMV Max does not put ad spend behind videos that do not have authorization to be used as ads. As a reminder, GMV Max considers a product's total sales, including sales that come from Organic channels and Paid channels. This is because GMV max is optmizing towards ROI, which is the calculation of total GMV/GMV max spend. GMV Max can achieve the ROI target you set by optimizing organic delivery in addition to paid ad traffic. This provides advertisers with incremental GMV that would not otherwise be attainable without GMV max. Unauthorized videos mean that these videos have not been authorized by the Affiliate to be used as an ad. We suggest reaching out to this affiliate and request authorization to use their ad
                    My client is saying that not all creatives are being used in GMV Max. Is there a bug? While GMV Max can test and optimize creatives faster than any human possibly could, up to 20% of the campaign budget is allocated to explore new creatives each day in order to maximize GMV within ROI constraints, as testing can impact short-term ROI. . These creatives go through a filteration process whereby the creatives with the highest chance of success are selected for ad testing. Creatives are selected by looking at organic performance and/or performance from past VSA campaigns. This selection process happens regularly and on a daily basis.
                    1. Reporting
                    Question
                    Answer
                    Why is Gross Revenue in GMV Max dashboard different than the GMV number reported in Seller Center? Shop Ads use "Gross Revenue," which is different from the usual "GMV." The main difference is that Gross Revenue includes any product price discounts sponsored by TikTok Shop.
                    • GMV shows what the customer pays, excluding taxes. For example, if a customer pays $25, but $2 is sales tax, the GMV would be $23.
                    • Gross Revenue reflects what the seller actually receives. If TikTok Shop doesn’t offer any product discounts, this is the same as what the customer pays. But if TikTok subsidizes part of the product price, the seller receives more than what the customer paid.
                    In short, Gross Revenue includes discounts that TikTok Shop gives, while GMV does not.
                    • We don't add TikTok Shop shipping discounts back into Gross Revenue because clients have said it doesn't reflect their actual business operations.
                    • Gross Revenue only represents gross orders and doesn't account for cancellations or returns. If GMV includes cancellations, that creates another difference.
                    • Gross Revenue can be much higher than GMV, especially during certain times, with gaps over 40%. We believe Gross Revenue better reflects the seller's actual value. Since Shop Ads aim to maximize the seller's value, not just what the user pays, we focus on and report Gross Revenue.
                    To view how much Shop Ads contributed to your Gross revenue, on Seller Center, go to Analytics > Sales performance > Breakdown