Entity Mismatch Resolution for Seller Accounts: How to Align Your Tokopedia and TikTok Shop Entities

In the integration process between Tokopedia and TikTok Shop by Tokopedia, aligning your business entity is crucial. If your store is registered with different documents or entity types on both platforms, you will need to align the entity first before proceeding with the integration.
Important:
  • Document uploads can only be done through desktop/PC.
  • Uploaded documents will go through a review process, which may take up to 2 working days.
πŸ‘‰ Watch the guideline video for resolving entity mismatch.

Entity Mismatch Handling Guidelines Based on Scenarios >> Read Here